Chris Key

Service Manager at Frontier Roofing
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Contact Information
us****@****om
(386) 825-5501
Location
El Paso Metropolitan Area

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Chad Westbrook

Chris is a head down, get stuff done kind of individual. His goals rarely go incomplete, and his dedication to perfection has yet to hit a wall. He is a great guy to work with and a great teammate.

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Experience

    • United States
    • Construction
    • 1 - 100 Employee
    • Service Manager
      • Aug 2022 - Present

    • United States
    • Construction
    • 1 - 100 Employee
    • Service Consultant
      • Mar 2022 - Aug 2022

    • United States
    • Construction
    • 100 - 200 Employee
    • Regional Service Operations Manger
      • Mar 2018 - Mar 2022

      Teamwork and Structure and Consistent Results! Teamwork and Structure and Consistent Results!

    • United States
    • Construction
    • Service Manager
      • Feb 2017 - Mar 2018

      SERVICE MANAGER FOR CAROLINAS, ROOF DEPOT2017 to 2018• Developing and maintaining local and Regional accounts. Expanding through the Carolinas, Florida, Georgia, and Tennessee.• Trained several sales representatives and service technicians.• Generated $450k in invoiced work over 13 months• YTD managing, developing and directing, resulting in $129k in personal Regional invoiced accounts• Developed and standardized consistent pricing for all three territories• Hired and managed field technicians and door to door sales representatives and tracked through FCS• Reviewed and edited roof assessments and quotes prior to customer delivery to maximize sales, revenue, and strengthen customer relations

    • United States
    • Service Manager
      • 2015 - 2017

      SERVICE MANAGER FOR THE CAROLINAS, NATIONS ROOFING2015 to 2017• Generated over $300k in sales per quarter partnering with Regional Sales Team• Developed and managed 30+ local and regional accounts alongside other Regional sales and service managers.• Oversaw daily operations for field technicians• Trained field technicians inspections, roof assessments, and upselling through FCS• Maximized utilization of FCS throughout Service Department • Controlled FCS dispatch board and all other components of FCS to manage inspections, quotes, invoicing, and roof assessments• Developed and implemented Service handbook and company guidelines for SOP

    • United States
    • Construction
    • Service Manger/Project Manager
      • 2013 - 2015

      SERVICE MANAGER FOR THE CAROLINAS, SARATOGA ROOFING, INC2013 to 2015• Managed repair projects and crews. • Responsible for quoting jobs, ordering materials, and meeting with clients to complete projects.• Scheduled jobs, worked directly under Chad Westbrook for two years using FCS, see attached reference letter.• Managed service work projects totaling $565K with 49% profit consisting of three (3) service vehicles. SERVICE MANAGER FOR THE CAROLINAS, SARATOGA ROOFING, INC2013 to 2015• Managed repair projects and crews. • Responsible for quoting jobs, ordering materials, and meeting with clients to complete projects.• Scheduled jobs, worked directly under Chad Westbrook for two years using FCS, see attached reference letter.• Managed service work projects totaling $565K with 49% profit consisting of three (3) service vehicles.

    • United States
    • Construction
    • Operations Manager
      • Apr 2010 - Apr 2012

      PROJECT MANAGER, ALTERNATIVE ROOFING SOLUTIONS, INC.2010 to 2012• Responsible for managing pre-construction meetings, project development, ordering, verifying material, equipment, and tools prior to project start. • Managed daily operations and coordinated field crews to include but not limited to; verifying estimates, reviewing drawings and specifications, and staff projects accordingly to meet manpower needs for production.• Produced project schedules and making sure they are being maintained.• Informed owner of all issues and potential issues for quick resolution. • Generated change orders and guaranteeing execution for payment.• Attend progress meetings.

    • United Kingdom
    • Construction
    • 1 - 100 Employee
    • Owner
      • Jan 2007 - Jan 2010

      OWNER, OLYMPIC CONSTRUCTION2007 to 2010• Owned and operated a small commercial roofing company. • Responsible for estimating, pre-construction meetings, project start-up, ordering of materials and supplies, supervising field staff, complete financial management of budget, payroll, insurance, billings and licenses, maintaining project schedules, punch list, and project closeout. OWNER, OLYMPIC CONSTRUCTION2007 to 2010• Owned and operated a small commercial roofing company. • Responsible for estimating, pre-construction meetings, project start-up, ordering of materials and supplies, supervising field staff, complete financial management of budget, payroll, insurance, billings and licenses, maintaining project schedules, punch list, and project closeout.

    • United States
    • Facilities Services
    • 1 - 100 Employee
    • Service Technician
      • May 2006 - Feb 2007

      FIELD TECHNICIAN, STAFFORD CONSULTING ENGINEERS2006 to 2007• Scheduled and attended pre-construction meetings and periodic progress meetings.• Ensured quality control and projects adhered to plans and specifications. • Ensured submittals were per plans and specifications as set forth by Stafford.• Partnered with associates on spearheading standard test methods for field evaluation to determine failing points of water penetration of installed exterior windows, curtain walls, and doors by Uniform or Cyclic Static Air Pressure Difference.

    • United Kingdom
    • Construction
    • 1 - 100 Employee
    • Field Superintendent
      • Jan 1998 - Jan 2006

      FIELD SUPERINTENDENT, SDK CONSTRUCTION CO1998 to 2006 • Coordinating and executing schedules for field projects with field staff. Supervise field staff to make sure roofs were being installed according to plans and specifications. Maintained safety and toolbox talks. Generated potential change orders. Informed owner of all potential field issues. FIELD SUPERINTENDENT, SDK CONSTRUCTION CO1998 to 2006 • Coordinating and executing schedules for field projects with field staff. Supervise field staff to make sure roofs were being installed according to plans and specifications. Maintained safety and toolbox talks. Generated potential change orders. Informed owner of all potential field issues.

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