Chris Kaczmarczyk

QA Team Lead / Automation Engineer at Binary Tree Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Seattle Area, US
Languages
  • English Native or bilingual proficiency
Skills

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Bio

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Credentials

  • CompTIA A+
    CompTIA
    Jan, 2005
    - Nov, 2024
  • CompTIA A+ CE
    CompTIA
    Jan, 2012
    - Nov, 2024
  • CompTIA Security+ CE
    CompTIA
    Jan, 2012
    - Nov, 2024

Experience

  • Binary Tree now part of Quest
    • United States
    • Software Development
    • 1 - 100 Employee
    • QA Team Lead / Automation Engineer
      • Mar 2015 - Present

      QA Lead and Automation Engineer for Binary Tree's offering of MS Exchange, Office365, Azure, and Active Directory transformation products. Regular duties include:● Review feature specifications and user stories in order to develop test plans and estimates for QA testing● Setting up test data in local Active Directory and Exchange labs and in Cloud Office365 tenants● Perform initial testing for new features and bug fixes● Research and scope any issues found to help isolate potential causes and assist developers in finding the root cause● Design, write, categorize, and maintain test cases for manual execution● Develop automated test cases utilizing a Selenium-based C# framework● Create Powershell scripts and tools to automate setup of bulk test data● Work together with Product Architecture and Development teams to clarify user stories and specifications prior to testing● Review regression test plans to reduce gaps in test coverage● Execute regression testing● Maintain local and cloud-based labs used during testing● Perform load tests and monitor local and azure resources to ensure changes do not negatively impact performance● Plan and lead presentations/demos to facilitate knowledge transfer to other colleagues● Deploy new versions of products into testing and staging environments via TFS or Azure DevOps and assist with deployment into productionTechnologies: Microsoft Exchange (including 2007/2010/2013/2016/2019), Microsoft Server (including 2010/2012/2016/2019), Active Directory, Azure Active Directory and AADConnect, Azure RM, Service Fabric, MS SQL Server, Sharepoint, OneDrive, Microsoft Teams, Team Foundation Server, Visual Studio

  • Microsoft (contracted via Allyis Inc)
    • Exchange Support Engineer III - Office 365 Dedicated/Federal
      • May 2013 - Mar 2015

      Provide break/fix support to IT professional customers of the Exchange OnlineBPOS/O365 Dedicated and ITAR (Federal) service offering. Responsibilities includeutilizing Windows Powershell to diagnose and correct issues involving hostedMicrosoft Exchange 2010 and 2013 services, cross-forest Active Directorysynchronization, and Blackberry Enterprise Server. Issues handled range fromsingle-user calendaring problems to site-wide mail routing misconfiguration.Accomplishments● Promoted to Tier III Escalation Team in March 2014 (FormerlyExchange Support Engineer II)

  • Nintendo (contracted via Parker Staffing)
    • Network Support II
      • Sep 2012 - Apr 2013

      Responsible for diagnosing and correcting issues with consumer homenetworks in order to make company hardware and software function. Requiredunderstanding of TCP/IP, DNS, subnetting, port forwarding, and other networkrouting functions. In addition, responsible for recognizing trends and commonissues involving networking company products, then documenting these trendsto assist other representatives in the future.Accomplishments● Assisted with finding and documenting many emerging issuesinvolving networking newly released company hardware● Maintained a 90% or higher customer service rating for all evaluated calls

  • Navy Marine Corps Intranet (NMCI)
    • Technical Support I
      • Jan 2012 - Aug 2012

      Responsible for troubleshooting problems with PCs, printers, and other hardware and software for Navy/Marine Corps. This includes experience in Active Directory user administration, Microsoft Office support, Windows XP and Windows 7 support, and Blackberry BES server administrationAccomplishments● Assisted with the deployment of Windows 7 company-wide, including documenting trends and issues as they occur.● Averaged over 93% service rating for all recorded calls Responsible for troubleshooting problems with PCs, printers, and other hardware and software for Navy/Marine Corps. This includes experience in Active Directory user administration, Microsoft Office support, Windows XP and Windows 7 support, and Blackberry BES server administrationAccomplishments● Assisted with the deployment of Windows 7 company-wide, including documenting trends and issues as they occur.● Averaged over 93% service rating for all recorded calls

  • Petroleum Marketing Group, Inc.
    • United States
    • Oil and Gas
    • 1 - 100 Employee
    • Store Manager
      • Nov 2004 - Sep 2010

      Store Manager for a gas station and convenience store. Daily tasks included management of a small team (6-7 individuals), daily banking and P&L's, maintaining store inventory, distributor relations, and more.Accomplishments● Assisted in merchandising based on sales trends for this location, resulting in a 50% boost in merchandise sales over 3 years Store Manager for a gas station and convenience store. Daily tasks included management of a small team (6-7 individuals), daily banking and P&L's, maintaining store inventory, distributor relations, and more.Accomplishments● Assisted in merchandising based on sales trends for this location, resulting in a 50% boost in merchandise sales over 3 years

Education

  • Kempsville High School
    2000 - 2004

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