Experience

Stewart-Haas Racing

• 1 - 100 Employee

• IT Track Support

  • Mar 2012 - Present

  Duties include updates to IT software and all IT set-ups, modifications, and on-site repairs to include pc's, laptops, satellites, monitors, and printers at tracks and at local shop. Duties include updates to IT software and all IT set-ups, modifications, and on-site repairs to include pc's, laptops, satellites, monitors, and printers at tracks and at local shop.



South Point Racing, NCTS

• Tire Specialist

  • Jan 2007 - Jan 2008

  Provide IT assistance (Troubleshooting) Over the wall as jackman, tire carrier, and catchcan man Provide assistance with installing and calibrating PI system for test data. Provide IT assistance (Troubleshooting) Over the wall as jackman, tire carrier, and catchcan man Provide assistance with installing and calibrating PI system for test data.



KB Toys

• Retail
• 1 - 100 Employee

• Assistant Store Manager

  • Sep 2006 - Jan 2007

  Responsible for managing the day-to-day sales, merchandising, operations and human resources functions. Provide the directives necessary to execute and achieve sales plans by developing customer service skills within the staff. Control payroll and expenses. Accountable to recruit, motivate, and develop store team. Responsible for managing the day-to-day sales, merchandising, operations and human resources functions. Provide the directives necessary to execute and achieve sales plans by developing customer service skills within the staff. Control payroll and expenses. Accountable to recruit, motivate, and develop store team.



Jay Robinson Racing, Busch Series

• Pit Crew Member

  • May 2006 - Nov 2006

  Representative for Drive for Diversity Program and Nextel. Support race day setup and car preparation. Over the wall as jackman. Representative for Drive for Diversity Program and Nextel. Support race day setup and car preparation. Over the wall as jackman.



Suspension Systems

• Shock Specialist

  • May 2006 - Sep 2006

  Trained on shock building for NCS, NCTS, Busch Series, and Arca. Provide assistance with shock dyno. Trained on shock building for NCS, NCTS, Busch Series, and Arca. Provide assistance with shock dyno.



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Technical Support Representative

  • Mar 2004 - Jun 2005

  Aided in the resolution of servers and backup and recovery software for IBM clients. Maintained cross business responsibilities between IBM Software department and other departments. Entered and processed service requests for software. Routed problem management records to the correct queue for technical support. Operated as internal team member technical support to expedite problem resolution. Aided in the resolution of servers and backup and recovery software for IBM clients. Maintained cross business responsibilities between IBM Software department and other departments. Entered and processed service requests for software. Routed problem management records to the correct queue for technical support. Operated as internal team member technical support to expedite problem resolution.