Experience

Johnny's Markets

• United States
• Retail
• 1 - 100 Employee

• Store Manager

  • Nov 2020 - Present

  Manage overall day to day operations of the store, including hiring, reviewing, and employee scheduling.Develop rapport and make connections with the retail team and customers.Set and track retail goals and objectivesHired, trained and evaluated personnel and promoted or fired employees when appropriate. Inventoried stock and re-orders when inventory dropped to a specific level and monitored sales activities to ensure that customers received satisfactory service and quality goods. Supervised, trained and developed staff members in accordance with company policies and procedures.Followed proper standards for food safety and sanitation.Maintained positive working relationships with vendors and corporate office personnel.Ensured compliance with applicable laws, governing agencies, company policies, and contractual agreements.

• Assistant Manager

  • Jun 2019 - Nov 2020

  Enforcement of procedures, staff communication and customer service and relations.



Loss Prevention Services, LLC

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Team Lead/Manager

  • Jun 2018 - Nov 2020

  • Interview, hire, and train new employees• Recipient of award for training 25 people • Work with team members to increase individual performance and set realistic goals • Determine areas of improvement for cost control and initiate changes • Monitor requested fees to clients by team members to ensure contractual compliance • Evaluated employee performance, set goals, and developed improvement plans

• Customer Service Representative

  • Jul 2017 - Jun 2018

  • Account management • Assist clients with any issues • Work with team members to increase individual performance and set realistic goals • Determine areas of improvement for better productivity • Submit fees to accounting and clients • Recipient of award for client emailing about work ethic and positive attitude



Winchester

• United Kingdom
• 1 - 100 Employee

• Food Service Worker

  • May 2016 - Jul 2017

  • Memorized restaurant's wine stock and the craft beers to suggest and sell to guests • Write, memorize, or enter guests' food orders into POS system for transmittal to kitchen staff in a 150+ seat restaurant • Clean all work areas, equipment, utensils, dishes, and silverware while ensuring they are stored appropriately in accordance to state law • Perform food duties such as preparing salads, appetizers, and cold dishes as well as portioning salads, and brewing coffee in a fast paced line kitchen



Brann's Steakhouse & Grille

• United States
• Restaurants
• 1 - 100 Employee

• Food Service Worker

  • Nov 2016 - May 2017

  • Assist customers to have the best meal experience • Demonstrate welcoming customer service in a fast paced environment • Problem solve while minimizing the time between tasks • Staying knowledgeable on the current promotional offers • Assist customers to have the best meal experience • Demonstrate welcoming customer service in a fast paced environment • Problem solve while minimizing the time between tasks • Staying knowledgeable on the current promotional offers



Kobe Japanese Steakhouse

• United States
• Restaurants
• 200 - 300 Employee

• Hibachi Chef Liaison, Korean BBQ Specialist, Bartender

  • Dec 2014 - Aug 2016

  • Served food and beverages to guests, and prepared or served specialty dishes as required • Learning and preparing our basic cocktails • Know detailed information about exotic Korean dishes, as well as Hibachi • Served food and beverages to guests, and prepared or served specialty dishes as required • Learning and preparing our basic cocktails • Know detailed information about exotic Korean dishes, as well as Hibachi