Experience

Cornwall & Isles of Scilly Growth Hub

• United Kingdom
• Civic and Social Organizations
• 1 - 100 Employee

• • Sep 2017 - Present

  I work with Cornish businesses (pre-starts, startups and established) to identify and facilitate business growth opportunities. I connect them with a variety of funded support programs and undertake research to provide alternative, niche sources of support and business intelligence.

• • Apr 2016 - May 2018



Citizens Advice Bureau

• Liskeard

• Research & Campaign for Change worker

  • Nov 2015 - Oct 2016

  I am volunteering for CAB helping to build evidence of social policy issues and bad practice to support campaigns for change across the UK. I help advisers identify social policy cases from the work they are doing with clients. I record information about a client's situation regarding the social policy issues and I quality check similar records that the advisers have submitted. I monitor trends in bureau enquiries, to identify issues for potential local or national campaign work and I provide evidence for social change campaigns. Recent campaigns have included tighter regulations for Payday lenders and persuading the government to increase the support available for childcare costs from 70 per cent to 85 per cent for low income families on universal credit. Show less



University of Plymouth

• United Kingdom
• Higher Education
• 700 & Above Employee

• Business Engagement Service (GAIN and Peninsula City Deal Growth Hub)

  • Jan 2014 - Jul 2015

  I set up and managed the Business Engagement Service and its advisors for the GAIN project (Growth Acceleration and Investment Network) and Peninsula City Deal Growth Hub. Our aim was to understand all of the business support, finance and funding opportunities available locally and nationally for businesses of any size in the Southwest, and help direct companies and entrepreneurs to the help that is most appropriate for them. I created operational partnerships with other support agencies to ensure that the referral process was as smooth as possible for the customer. I analysed captured data to help stakeholders understand the needs of the business community and to keep us on track for targets. Show less



Plymouth Central and branch libraries

• Plymouth, United Kingdom

• Learning & Information Services Manager

  • Nov 2010 - Dec 2013

  I managed the information requirements of the public and staff which involves creating training programmes, ensuring we have the right online databases and keeping everyone informed of political and social changes which may affect the service and our customers needs. Recent initiatives included work clubs and IT sessions. I developed strategic partnerships to help deliver a better range of advice and support to the public. I was responsible for our Europe Direct service and budget for the two years that we hosted it, organising events to fulfill European objectives and offering an enquiry service to answer questions on any aspect of the EU. I have developed and delivered our Patlib service to help SMEs and start-ups with their intellectual property. Assisting with infringement and prior art searches and increasing the awareness of IP and Patlib amongst other support organisations around the Southwest. As a result of winning some funding, I expanded awareness of IP and Patlib throughout the Southwest. I managed the Health Information project, promoting health resources to assist with prevention, early intervention and managing health conditions. Show less



Patlib UK

• Plymouth, United Kingdom

• member

  • 2010 - 2013

  Part of the network of intellectual property services across the UK Part of the network of intellectual property services across the UK



SLA Europe

• London, United Kingdom

• Board member

  • Dec 2008 - Oct 2010

  A director on the board of SLA Europe and membership co-chair where I played a part in offering support and information to fellow specialist librarians and information professionals. A director on the board of SLA Europe and membership co-chair where I played a part in offering support and information to fellow specialist librarians and information professionals.



UHY Hacker Young

• United Kingdom
• Accounting
• 400 - 500 Employee

• Information Resources Manager

  • 2006 - Oct 2010

  Working as a solo information professional to provide UHY staff with information, resources and a research enquiry service to support their daily work and business development needs. Working as a solo information professional to provide UHY staff with information, resources and a research enquiry service to support their daily work and business development needs.



BCS, the Chartered Insititute for IT

• London, United Kingdom

• Committee Member

  • 2005 - Oct 2010

  I helped with the events that BCS North London branch hosted, as part of this I organised the venue, catering and equipment needs for each event. I helped with the events that BCS North London branch hosted, as part of this I organised the venue, catering and equipment needs for each event.



AIG

• United States
• Insurance
• 700 & Above Employee

• Information specialist

  • 1999 - 2006

  I worked as a business researcher to provide the company with competitive intelligence, data and analysis to support business development and growth, statistics to assist with business decisions and strategy. I worked as a business researcher to provide the company with competitive intelligence, data and analysis to support business development and growth, statistics to assist with business decisions and strategy.