Experience

Lee-Smith, Inc

• United States
• Transportation/Trucking/Railroad
• 1 - 100 Employee

• Heavy Commercial Truck Estimator

  • Sep 2022 - Present

  • Conducts thorough physical inspections of collision damages • Collaborate with individuals, customers and third-party vendors • Conducted quality control inspections to ensure repairs met industry standards and customer expectations • Maintains accurate records and documentation of estimates and repairs • Create and document supplements for additional repairs or damage found during the repair process • Perform inspections outdoors under challenging weather conditions at times • Conducts thorough physical inspections of collision damages • Collaborate with individuals, customers and third-party vendors • Conducted quality control inspections to ensure repairs met industry standards and customer expectations • Maintains accurate records and documentation of estimates and repairs • Create and document supplements for additional repairs or damage found during the repair process • Perform inspections outdoors under challenging weather conditions at times



Group 1 Automotive

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Collision estimator

  • Jun 2021 - Sep 2022

  • Looked at vehicle damage and provided detailed repair estimates to customers and insurance companies • Utilized knowledge of the automotive industry and market trends to accurately appraise the value of vehicles • Scheduled repairs and managed workflow to ensure the timely completion of projects • Communicated with customers throughout the repair process to provide updates and address any concerns or questions • Worked with insurance adjusters to negotiate repair costs and ensure proper payment for services rendered Show less



Five Star Automotive Group

• United States
• Automotive
• 100 - 200 Employee

• Auto Estimator

  • Jan 2019 - Jun 2021

  • Assessed damages to determine the extent of repairs needed • Coordinated repairs to collision-damaged vehicles • Ordered parts as needed for repairs • Completed supplements for hidden damages to ensure all necessary repairs are included • Assessed damages to determine the extent of repairs needed • Coordinated repairs to collision-damaged vehicles • Ordered parts as needed for repairs • Completed supplements for hidden damages to ensure all necessary repairs are included



Property Damage Appraisers, Inc. (PDA)

• United States
• Insurance
• 100 - 200 Employee

• Field Auto Appraiser

  • Oct 2016 - Jan 2019

  •Wrote and prepared physical damage estimates and supplements for multiple insurance carriers •Documented every claim with high attention to detail •Performed field inspections and appraisal of automobiles that were damaged •Communicated with customers and repair shops to explain estimates and answer questions •Kept track of documentation and all interactions with insurance carriers as well as their customers •Conducted high-complexity appraisals and evaluations using digital tools for all makes and models of automobiles •Determined how much damage there was to a vehicle to determine the extent of damage and what would be needed to restore the vehicle •Documented the parts, labor and materials needed for repairs and produced a detailed estimate of the costs Show less



Southern Regional Technical College

• United States
• Higher Education
• 1 - 100 Employee

• Adjunct Instructor/Auto Body Repair Program

  • Jan 2014 - Jan 2019

  • Instructed and trained students in auto shop safety, auto body welding, painting, and collision repair • Developed and updated course syllabi, lesson plans, and instructional materials as needed • Assessed student learning by administering tests, quizzes, assignments, and providing feedback to students on their performance • Instructed and trained students in auto shop safety, auto body welding, painting, and collision repair • Developed and updated course syllabi, lesson plans, and instructional materials as needed • Assessed student learning by administering tests, quizzes, assignments, and providing feedback to students on their performance



Alacrity Solutions

• United States
• Insurance
• 700 & Above Employee

• Auto Desk Reviewer-Estimator

  • Sep 2015 - Sep 2016

  • Used software for reviewing and estimating damages to vehicles. • Negotiated with customers and repair shops to ensure cost-effective repairs • Analyzed and assessed damages to provide accurate and fair estimates. • Worked collaboratively with team members to ensure customer satisfaction • Used software for reviewing and estimating damages to vehicles. • Negotiated with customers and repair shops to ensure cost-effective repairs • Analyzed and assessed damages to provide accurate and fair estimates. • Worked collaboratively with team members to ensure customer satisfaction



Georgia Farm Bureau

• United States
• Non-profit Organizations
• 700 & Above Employee

• Senior Physical Damage Appraiser

  • Jan 2004 - Jan 2013

  • Drove a company vehicle to assess damages within a designated geographical area • Conducted high-complexity appraisals and evaluations using digital tools for all makes and models of vehicles • Coordinated repairs for passenger vehicles, farm equipment, heavy equipment, and recreational vehicles • Utilized knowledge of the automotive industry and market trends to accurately appraise the value of vehicles • Evaluates information related to loss and vehicle damage to determine if there are any subrogation opportunities, and promptly makes necessary referrals through the system • Communicated with customers and repair shops to explain estimates and answer questions • Maintained accurate records and documentation for complex claims • Created repair plans and timelines as needed • Served as an expert representative for disputed claims and provided valuable guidance to team members on escalated routine issues • Handle supplemental claims for additional repairs or damage found during the repair process Show less