Chris Hicks

Director of Information Technology at Marine Exchange of the San Francisco Bay Region
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Contact Information
us****@****om
(386) 825-5501
Location
Hayward, California, United States, US

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Experience

    • United States
    • Maritime Transportation
    • 1 - 100 Employee
    • Director of Information Technology
      • 2010 - Present

      Strategically lead and manage complex technology initiatives. Adept at aligning IT strategies with overall business goals to drive innovation, efficiency, and growth. Skilled in building and motivating high-performing teams, fostering collaboration, and delivering exceptional results within budget and timelines. Strong expertise in infrastructure management, system implementations, cybersecurity, and IT governance. Committed to staying ahead of emerging technologies and leveraging them to optimize business operations. A visionary leader with excellent communication and stakeholder management abilities, dedicated to driving organizational success through the effective use of technology.• Installation and management of Microsoft Server/Hyper-V, Linux Server/VMware, Docker, WatchGuard, Sophos, Cisco, and multiple VoIP phone/radio system and up-links• Develop, install, and manage cellular networks, VHF radio systems, Automatic Identification Systems, and external XML/APIv2 data connections.• Technical consultant responsible for developing and coding proprietary electronic delivery system using Apache, MySQL, PHP5, Python, IIS-7, MS SQL, JSON, APIv2, and Docker• Implementation of IALA S-211 for Port Call Optimization focused on AIS network specifications committed to OpenGIS, ArcGIS, RAW AIS, S57, Shape, and KML for ECDIS displays.• Develop and implement disaster recovery and replication policies for computer and network systems.• FEMA E/L0101 - Foundations of Emergency Management training Show less

    • Assistant Director of Information and Technology
      • Jan 2006 - Jan 2010

      Tasked with developing a new AIS ship tracking system to encompass GPS, VHF, and emerging VoIP technologies. Develop and implement landside base station target information and display target data with NOAA ENC, Google Earth, and ERCI GIS geospatial layered maps.

    • Operations Network Manager
      • Jan 2004 - Jan 2006

      Responsible for design, implementation, and maintenance of network infrastructure and communication systems for maritime operations. Ensured seamless and secure data exchange between, voice communication, network connectivity for onboard ship AIS and VHF connectivity, vessel targeting information, port side data verification, and other facility data exchanges.

    • Office Network Manager
      • Jan 2002 - Jan 2004

      Responsible for managing and maintaining the computer network infrastructure, overseeing network operations, ensuring network security, troubleshooting network issues, and implementing network upgrades. Collaborated with operations managers, and external vendors to ensure the network met all documented requirements.

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