Senior Living Business Development Leader

• Mar 2022 - Present

I advise senior living operators as they plan for renovations of existing communities and the development of new communities. Logistically, so much thought goes into the designs of each facility. I understand a community’s multifaceted needs and what makes them thrive. I help translate those needs into designs that work for operators, owners, their communities and their residents. I’ve personally been on all sides of senior living – first as a family member, then as an operator and now as a resident myself.

Executive Director

• Aug 2016 - Jan 2022

Twin Rivers is an award-winning assisted living and memory care community focused on unique individual needs. The community’s mission is to help its residents ease into the next chapter of their life while ensuring they gracefully live life to the fullest. As Executive Director, I managed and oversaw all operational, financial, sales and marketing initiatives of the 13-acre community offering 87-beds with licensed capacity of 122 residents. • Recruited and directed sales team leading to a tour-to move-in ratio of 9/10; maintained 90% retention during COVID pandemic • Led team on $4.5 million annual budget/monthly rent revenue $380K/Zero aging accounts Supervised a six-department, 68-staff FTE with a 78% employee retention rate • Maintained a deficiency-free community by working closely with HHSC, state and local emergency service to ensure all management associates and staff were current on training and certifications • Served on Advisory Board to Texas Emergency Management • Oversaw construction and licensing for state licensure 3720-G through Texas Health and Human Services Commission; Community was first area community to open without three resident restrictions • Led marketing team on mantra that “Culture is Key”; Led by example through the cultivation of relationships with local healthcare operators, social services, non-profit organizations and community outreach groups; Led to educational community outreach opportunities for residents and staff • During my tenure as Executive Director, Twin Rivers was recognized with the following distinctions:o Best of Richardson & Murphy 2021 | Living Magazine Readers’ Choiceo State of Texas Excellence Award 2021 | Senior Living Providers o Best Assisted Living 2020 | North Texas People’s Choice Awardo Best Assisted Living 2019 | North Texas People’s Choice Awardo Five Star Senior Living Advisors Award 2018o Best Assisted Living 2018 | North Texas People’s Choice Award

Community Ambassador

• Nov 2011 - May 2013

Silverado Senior Living is a nationwide, award-winning senior living operator focused on providing high-level and holistic care for its residents. Silverado recognizes each resident is unique, so care is highly personalized and planned to ensure individuals live their lives to the fullest.The facility where I served as Community Ambassador was a 54-capacity Memory Care site. • Improved daily occupancy level of community to 94% retention • Incorporated a culture of “all hands on deck” by encouraging my team to foster relationships with healthcare professionals, case workers and social workers; Hosted community-wide events to keep residents engage with local outreach programs; Visited residents during stays in the hospital • Planned and executed operational marketing strategy during ownership transition

Assisted Living Manager

• Nov 2008 - Oct 2010