Experience

AIRDAT Ltd

• United Kingdom
• Airlines and Aviation
• 1 - 100 Employee

• Training Director

  • Feb 2020 - Present

• Luton Base Manager

  • Mar 2016 - Feb 2020



Signature Aviation

• United States
• Airlines and Aviation
• 700 & Above Employee

• Regional Base Trainer Terminal 2

  • Feb 2016 - Mar 2016



Formerly Landmark Aviation

• Aviation and Aerospace Component Manufacturing
• 200 - 300 Employee

• Regional Trainer (UK)

  • Jan 2015 - Feb 2016

• Line Service Supervisor Line Service Trainer Radiation Protection Supervisor

  • Apr 2009 - Jan 2015

  Landmark AviationFormerlyRSS Jet Centre London Luton Airport FBOFormerlyOceansky Jet Centre London Luton Airport FBOApril 2009 – PresentPosition Held: Ramp ControllerLine Training for new starters. Gulfstream Ground Handling & Servicing trained.• Fire Warden• First Aid at Work• Health and Safety Representative • Controlling the Roster, Overtime and leave • Triple A appointed person.•Fully trained to use the following G.S.E:• Tugs – DC11, Schopf F110 and F59, 2 X Electro, Hydro, TBD, Mulag, FMC, Tronair TBL, • Toilet service units • Water service units • GPU’s • Charlatte • Drivable and towable steps • Tow bars • Aircraft Start ups • Marshalling • Wingman • ‘M’ ADP • Snow Plough and salt spreaders • Head-set.I am trained as a CUSTOMER SERVICE REP, with knowledge of Service forms, restricted/charter flight paperwork, Immigration and VAT procedures.I am also trained in OPERATIONS with knowledge of FBOone, AMOSS, Chrome Fusion, CFMU, and OCS.Attended the ACL FBO refresher day course at ACL London Heathrow. Brief Job Description. To be the responsible person for the ramp and fuel departments; ensuring a safe and professional operation whilst managing effectively the departments under my command. To work in conjunction with the FBO management team to ensure the highest level of VVIP customer service to passengers, crews and guests at ALL times. To supervise the ramp and Fuel operation, ensuring all services are provided to our customers in a safe and professional manner. To assist in all other areas that are required for the smooth, efficient running of the FBO.



Harrods Aviation

• Ramp Team Leader

  • Oct 2005 - Apr 2009

  G.S.E trained on all of the same equipment as above (see RSS employment) Main Job Description To be the responsible person for the ramp and fuel department on a shift basis; ensuring a safe and professional operation whilst leading the departments under my command. To ensure the highest level of VVIP customer service to passengers, crews and guests at ALL times. To supervise the ramp and Fuel operation, ensuring all services are provided to our customers in a safe and professional manner.



Storage Menswear

• Assistant Manager/Head Buyer

  • Jan 2001 - Oct 2005

  Recruiting, training, supervising and appraising staff. Managing seasonal budgets and targets. Maintaining statistical and financial records. Planning work, store lay out, merchandising and events. Promoting and marketing the business, using tools such as flyers, newspaper articles, advertising, and other promotional materials. Dealing with customer queries and complaints. Overseeing pricing and stock control. Maximising profitability and meeting sales targets. Organising staffing, rostering, leave etc. Ensuring an exceptional customer service is provided at all times.



Servisair

• Ramp Agent/Team Leader

  • Mar 1999 - Oct 2002

  World Wide ULD Officer Britannia 6 Month Secondment Experience of working at Stansted Airport. To provide leadership and direct supervision to a team of staff, who are undertaking all loading & equipment operation activities to handle in-coming and outgoing flights as allocated. Responsible for supervising the loading and off-loading of aircraft in accordance with the loading instructions, liaising with all departments and sections where required. Ensures that any loading deviation is authorised by the Dispatcher/Load Control before the release of an aircraft.