Experience

Pave

• United States
• Software Development
• 100 - 200 Employee

• IT Manager

  • Feb 2022 - Present



Pliancy

• United States
• Computer and Network Security
• 1 - 100 Employee

• Senior Information Technology Consultant

  • Nov 2020 - Feb 2022

  Pliancy builds custom solutions for Capital Management and Life Science companies to secure and scale their technology. Using a personal, process-driven approach with white-glove service, we liberate our customers to do their best work by streamlining and automating processes while protecting their data. We innovate towards simplicity and sustainability through cloud-native strategies, future-proofing our clients’ processes in a constantly evolving tech landscape. Pliancy builds custom solutions for Capital Management and Life Science companies to secure and scale their technology. Using a personal, process-driven approach with white-glove service, we liberate our customers to do their best work by streamlining and automating processes while protecting their data. We innovate towards simplicity and sustainability through cloud-native strategies, future-proofing our clients’ processes in a constantly evolving tech landscape.



Newfront

• United States
• Insurance
• 400 - 500 Employee

• IT Manager

  • Sep 2019 - May 2020

  •SaaS Integration and Optimization ◘GSuite as IDP implemented SAML and SSO with various SaaS Apps ◘Implemented role based access control across all SaaS Apps •Head of Service Desk Team ◘Implemented Internal triage system with SLA and issue tracking ◘Coordinated with Recruiting teams to build IT team ◘Training and evaluating performance of team members. •Lead Operations Infrastructure Design and Support ◘RDWeb hosted on AWS ◘Citrix VDI hosted on Azure Cloud ◘Physical Infrastructure Support •IT Finance, budget and vendor management ◘Negotiated contracts and terms with wholesalers to consolidate SaaS purchasing ◘Maintained Vendor relationships ◘Purchasing and supply coordination ◘Vendor Selection Process ◘Created itemized budget for the 2020FY •Cyber Security Lead ◘Phishing Drills ◘Cyber Security Training Show less



FRONTEO USA

• United States
• Legal Services
• 1 - 100 Employee

• IT Support Technician

  • Feb 2016 - Sep 2019

  Lead of all west coast IT & Security operations (San Francisco CA, Los Angeles CA, Phoenix AZ, Portland OR) o Primary Infrastructure Support with 99 % uptime. o Physical and Network Security (Alarm, Camera, Door Access Control, IPS/IDS) o IT Supply Coordination & Purchasing o Data Center Management (San Jose, CA)  Help Desk Supervisor o Hiring, Organizing & Training Help Desk Team o L2/L3 Escalation Support o Set KPI, Team Goals & Conducted Performance reviews  Project Management o Physical Site Restructure (Relocations, Closures, Expansions) o Live Data Migration (Consolidation, Critical Application Upgrades & Migrations) o Business Operations Optimization (Vendor Consolidation, Workflow & Infrastructure Integration) o Business Solution Implementation (Infrastructure Virtualization, E-mail Migrations, UC Implementation) Los Technical Toolbox  Compliance standards: ISO 27001, CDSA, MPAA, SOX, PCI  Windows, OSX & Linux Server & Workstation Administration  Microsoft Administration: Office, Exchange, SharePoint, Skype, O365  Networking Infrastructure: Fortinet, Cisco, Sonicwall  Server & Workstation Hardware: Dell, HP  SaaS business tools: Salesforce  Antivirus Software: ESET, Cylance, Symantec  Network Operations Solutions: N-Able, Whats up Gold, PRTG  Finance Systems: Quickbooks, Netsuite  Database: MSSQL, MySQL  Phone Systems: PBX(NEC, Shortell), VOIP (Cisco, Skype)  SAN Storage: Dell Compellent, Quantum NetApp, NEC, Stornext  Virtualization: VMware  Unified Communications: Zoom, WebEx, Intercall, Skype for Business  Helpdesk Systems: Autotask, Remedy Force  Physical Security Systems: HID, Camera, Burglar Alarm Systems Show less



Independent

• Greater Los Angeles Area

• Mixing Engineer

  • Apr 2013 - Feb 2016

  Currently a mixing engineer to help in the production process for albums and songs. Audio Tools: Pro Tools, Logic Currently a mixing engineer to help in the production process for albums and songs. Audio Tools: Pro Tools, Logic



Tuesday Night Project

• Performing Arts
• 1 - 100 Employee

• Sound Engineer

  • Apr 2009 - Feb 2016



LADB - Los Angeles Distribution & Broadcasting

• United States
• Entertainment Providers
• 1 - 100 Employee

• Network Administrator

  • Aug 2011 - Apr 2015

  Windows Server and Desktop Admin OSX Admin Linux Admin Fortinet/Sonicwall Admin VMWare Esxi 4-6 Admin Quantum (NetApp)/Dell Compellent SAN Admin with Brocade FibreChannel Infrastructure. -Single 2PB LUN with stornext metadata controller, achieved over 700 MB/s write on 15K drives to support 4k video realtime rendering. Aspera/Faspex Admin MySQL,MSSQL (Understanding of relational databases) ISO 27001 Compliance CDSA Compliance MPAA Compliance Windows Server and Desktop Admin OSX Admin Linux Admin Fortinet/Sonicwall Admin VMWare Esxi 4-6 Admin Quantum (NetApp)/Dell Compellent SAN Admin with Brocade FibreChannel Infrastructure. -Single 2PB LUN with stornext metadata controller, achieved over 700 MB/s write on 15K drives to support 4k video realtime rendering. Aspera/Faspex Admin MySQL,MSSQL (Understanding of relational databases) ISO 27001 Compliance CDSA Compliance MPAA Compliance



Northstar Technologies

• United States
• Information Technology & Services
• 1 - 100 Employee

• Analyst

  • Jul 2007 - Feb 2011

  HelpDesk L1 and L2 Remote and Onsite Support 2003 Exchange Admin Windows Server and Desktop Admin HelpDesk L1 and L2 Remote and Onsite Support 2003 Exchange Admin Windows Server and Desktop Admin