Experience

Fourex Group

• United Kingdom
• Sporting Goods Manufacturing
• 1 - 100 Employee

• Key Account Manager

  • Jan 2023 - Present

  Dewsbury, England, United Kingdom Working with a number of the company’s largest customers within the Sports Clothing Industry including Bournemouth University, England Touch Rugby, Wakefield Trinity as well as a large number of grassroots sports teams.



EV2 Sportswear

• United Kingdom
• Spectator Sports
• 1 - 100 Employee

• Sales Executive

  • Oct 2019 - Dec 2022

  Ensuring excellent customer service to large number of grassroots sports team when purchasing sports kits.



All Rounder Cricket Ltd

• United Kingdom
• Sporting Goods Manufacturing

• Retail Manager

  • Aug 2017 - Oct 2019

  Overseeing the management of 2 retail stores and warehouse. Roles include stock control over 3 sites to maximise sales and customer satisfaction, ordering from major suppliers, staff rotas, recruitment, overseeing customer service and online order fulfillment.

• Store Manager

  • Jan 2016 - Jul 2017

  Sheffield, United Kingdom Store Manager of brand new All Rounder cricket megastore in Sheffield

• Operations Manager

  • Sep 2013 - 2016

  Leeds My main roles include managing the order process to ensure customer orders are fulfilled on time, Monitoring stock levels to ensure orders can be met, placing orders with suppliers to fulfil forecasted orders. I also manage and update the website to ensure customers can place orders for new and currently available stock.



Kookaburra Reader Limited

• Customer service administrator

  • Dec 2011 - Sep 2013

  My responsibilities included: Managing returns process, ensuring highest level of customer service during this process and dealing with customer complaints. Processing customer orders via phone/email/face to face. Part of the marketing team who's aim was to increase sales and the reputation of the company. Assisting Brand Manager and Graphic Designer with product development of new products and ranges.



SLM - Everyone Active

• United Kingdom
• Wellness and Fitness Services
• 700 & Above Employee

• Sales Coordinator

  • Sep 2010 - Dec 2011

  Hinckley Direct selling both face to face and over the phone Chasing up existing leads to increase sales Internal and external lead generation Providing excellent level of customer service to both current and potential customers