Experience

Gregory Micallef Associates Ltd

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Help Desk Supervisor

  • Oct 2020 - Present

• 2nd Line Engineer

  • Aug 2015 - Oct 2020

  London, United Kingdom Responsibilities include supervision of the service desk as well as dealing with 2nd line escalations, project work and the monitoring and maintenance of in house and client network infrastructure.

• Technical Analyst

  • Jun 2014 - Aug 2015

  Main responsibilities include dealing with 1st and 2nd line technical support calls as well as monitoring and maintenance of in house and client network infrastructure.



KITC

• Business Intelligence Platforms
• 1 - 100 Employee

• Consultant

  • Sep 2015 - Jul 2016

  Canterbury, United Kingdom I spent the final year of my studies working as a consultant for the KITC working to to solve business problems with technology for local start-ups and small to medium sized businesses.



University of Kent

• United Kingdom
• Higher Education
• 700 & Above Employee

• Senior Support Desk Assistant

  • Apr 2013 - Jun 2016

  Canterbury, United Kingdom Provide IT & library support to staff and students of the university.



Kidstreet Nursery

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Network Manager

  • 2011 - Jun 2014

  Chatham Kent