Claims Manager

• Aug 2019 - Present

Claims Manager handling predominantly Builders All Risks. Warranty claims too. Contractual Liability claims, Shiprepairers Legal Liability Claims and Cargo Claims / yacht claims. High profile accounts with technical slips. Mix of London market and various overseas. New York is HQ with other offices in Singapore, Brazil & US Virgin Islands.

In House Broker

• Jun 2019 - Aug 2019

Claims Manager

• Jan 2016 - Nov 2018

I was handling Hull & Machinery, Marine Liabilities, Yachts, Crew PA, Cash In Transit & Cargo claims. Acting as Claims Manager for various high profile Marine insurance claims in these fields listed. Broking to underwriters on a "as and when" basis or using ECF online and ensuring Clients claims are speedily reviewed by underwriters. Attending market seminars to keep updated on global issues. Travelling to Italy and/or Greece. Clients were generally worldwide liaising mainly with the offices in Italy, Singapore and Norway. I have my bible of market contacts to bring with me for next challenge following this redundancy.

Associate Director

• Dec 1998 - Sep 2015

Medium sized Broker whereby I controlled all Marine Hull claims, various types of Marine Liability claims, P & I, Crew Personal Accident and Cargo claims. Claims handled are worldwide. Computer Literate: ECF / CLASS / MS Excel 2010 / MS Outlook 2010 / Intranet & Internet / MS Office 2010). Registering of new claims through to final settlement. Liaising with all necessary parties including Lloyd’s / Company / Overseas underwriters, Xchanging, surveyors, adjusters, lawyers, etc. Broking to London market and providing renewal stats for each Assured. Sound understanding of London claims processes with ability to negotiate with underwriters and clients. Extensive book of contacts from excess of 20yrs experience.

Senior Claims Broker

• Jun 1996 - Dec 1998

Identical position to current but less broking due to office bound position. Managing two staff. Liaising with Broker colleagues to ensure necessary instructions were conveyed to underwriters. Monitoring of claims procedures from first advice to settlement.

Marine Claims Broker / Technician

• Apr 1991 - Jun 1996

Prior to JLT merger....was part of Jardine Insurance Brokers Int'l Ltd. Initially, playing a major role in P & I claims liaising with both Far East Clients and P & I Clubs dealing with pollution, crew injury, collision cases etc. Monitoring of hull claims within office liaising with Clients, Underwriter’s, Adjusters, Surveyors, etc. To visit underwriters at Lloyd’s, ILU and LCO for negotiation of claim settlements and/or advice of new cases.

Marine Underwriting Assistant

• Aug 1988 - Apr 1991

Underwriting Assistant