Experience

Babaco, Inc

• United States
• Security and Investigations
• 1 - 100 Employee

• Field Service Specialist

  • Jul 2020 - Present

  Field service specialist at Babaco alarms systems. Field service specialist at Babaco alarms systems.



Stein Mart

• Retail
• 700 & Above Employee

• Assistant Operations Manager

  • May 2018 - Jul 2020

• Retail Merchandising Manager

  • Oct 2014 - Apr 2018

  Responsible for the daily operations of the Men’s and Accessories departments. Assigned tasks relating to each department. Responsible for customer service and satisfaction, and store management.

• Operations Lead

  • Sep 2013 - Sep 2014

  • Direct the daily operations of the store of 25-30 employees.• Responsible for daily shipping, receiving, processing, and dispatching of incoming and outgoing store inventory.• Ensure store compliance of safety and security standards and implementation• Inventory control and management.



Sears

• United States
• Retail
• 700 & Above Employee

• Assistant store manager

  • Dec 2010 - Jan 2013

  • Directed a successful sales team, managing four departments of about 30 employees in Home Appliances, Home Electronics, Mattress and Bedding, and Vacuums.• Accounting for 40-50% of store’s profit; Monitor store level margin drivers.• Performed personnel duties such as recruitment, interviewing, hiring, training, evaluation, discipline and job termination.• Responded to customer questions, complaints, and assisted in resolutions.• Directed workers in sales, inventory, checking cash receipts and customer service, as well as coaching to achieve excellent customer service.• Monitored sales floor to ensure customer satisfaction.• Mentored staff and helped closed difficult sales.• Knowledge sets include: Customer Service, Customer Service Training, Employee Management, and Employee Training Show less

• Receiving Manager

  • Oct 2008 - Dec 2010

  • Managed and supervised four departments of 20 or more employees in Receiving, RTV, PMT, and Merchandise Pickup departments.• Planned and prioritized daily work schedules. Assigned staff duties based on need.• Solved work-related problems and reviewed work to ensure proper completion. Notified department heads of related problems.• Inspected freight, determined loading order of materials, performed labor duties, and ensured department compliance of all regulatory procedures.• Developed new procedures to ensure department efficiency and accuracy.• Knowledge sets include: Auditing, Bar code reader equipment and scanners, Dollies and Hand trucks, Hydraulic jacks, Inventory control software, and Pallet jacks. Show less

• Home Improvement Lead

  • Apr 2007 - Oct 2008

  • Directed workers in a retail setting selling hardware, hand and powered tools and building materials.• Managed a department and performed personnel duties such as training, hiring, and discipline.• Responded to customer questions, complaints, and assisted with solutions.• Directed workers in sales, inventory, checking cash receipts and customer service.• Inventoried stock.• Enforced health and safety rules.• Authorized payments and merchandise returns.

• Preventive Maintenance Technician

  • Jul 2006 - Apr 2007

  • Maintained hydraulic systems and gas equipment. • Inspected and tested equipment.• Made minor adjustments to equipment, replaced worn and broken parts.• Used hand tools, power tools, hoists and lifts and pullers.• Took apart and reassembled equipment, store fixtures and machinery.• Checked performance of machinery and equipment.• Cleaned and lubricated store owned motorized equipment.• Repaired minor problems to customer merchandise, as well as building and assembly of store and customer merchandise. Show less

• RTV

  • Aug 2004 - Jul 2006

  • Managed distribution and transportation network of incoming and outgoing shipments. • Prepared orders for shipment following order tickets, purchase orders and pick lists. Followed regulations to ship orders by air and truck freight.• Generated appropriate shipping documents, including packing lists, commercial invoices, bills of lading and hazardous materials declaration forms.• Conveyed orders to shipping location. Staged packages in order of delivery.• Maintained inventory of shipping materials and supplies.• Coordinated freight pickup. Coordinated with vendors for item tracking, returns, exchanges and adjustments.• Shipped through United Parcel Service and United States Postal Service, as well as freight transportation.• OSHA trained.• Process store merchandise returns to vendors for refund credit to store's inventory and bottom line. Show less



Hudson County Community College

• Higher Education
• 500 - 600 Employee

• Laboratory Assistant

  • Jan 2002 - Jul 2004

  Assisted Students with Laboratory need such as printing, accessing and usage of Microsoft office applications. Maintained integrity of the laboratory and computers. Assisted Students with Laboratory need such as printing, accessing and usage of Microsoft office applications. Maintained integrity of the laboratory and computers.