Experience

HDI Local Chapters

• United States
• Professional Organizations
• 1 - 100 Employee

• President - Mid-Ohio Local Chapter (MOHDI)

  • Dec 2022 - Present

  Represents Mid-Ohio HDI local chapter on all official matters and oversees all Chapter activities along with our officers on the board. Establishes strategic direction of the Chapter based on the needs and desires expressed from our members. - Leads all meetings and activities.- Ensure all board positions are filled and oversees annual offer nomination and election process.

• VP of Communications

  • Apr 2022 - Dec 2022



IGS Energy

• United States
• Oil and Gas
• 700 & Above Employee

• Technology Support Manager

  • Oct 2018 - Present

• Desktop Support Manager

  • Mar 2016 - Oct 2018

  I manage the BTS (Business technology services) team. We support the business through Help Desk, desktop support, field support, printer support, and mobile (primarily iPad) support for remote users.

• Lead Desktop Support Administrator

  • Dec 2013 - Mar 2016

  Team lead for IGS Energy's Business Technology Services (BTS) team. My team handles all Help Desk, desktop support, field support, and much more. I manage the team as well as work with the business on projects that require BTS support. We utilize Service Now as our service management platform and support AirWatch which is used to manage close to 300 iPads for our door to door sales group.

• Desktop Support Administrator

  • Jun 2013 - Dec 2013

  Worked as level 2 desktop support administrator.

• Desktop Support Technician

  • Feb 2011 - Jun 2013

  Worked as level 1 desktop support technician supporting the business.

• Customer Service Representative

  • Sep 2007 - Feb 2011

  Took customer service calls and worked to 'Winback' customers that were leaving.



Best Buy

• Retail
• 700 & Above Employee

• Retail Sales Representative

  • Jun 2001 - Jun 2010