Chris Dycus

NOC Technician/User Acceptance Testing at South Seas Data LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Denver, Colorado, United States, US
Skills

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Credentials

  • Google IT Support Professional Certificate Specialization
    Coursera
    Jul, 2018
    - Oct, 2024
  • IT Security: Defense against the digital dark arts
    Coursera
    Jul, 2018
    - Oct, 2024
  • System Administration and IT Infrastructure Services
    Coursera
    May, 2018
    - Oct, 2024
  • Operating Systems and You: Becoming a Power User
    Coursera
    Apr, 2018
    - Oct, 2024
  • Technical Support Fundamentals
    Coursera
    Mar, 2018
    - Oct, 2024
  • The Bits and Bytes of Computer Networking
    Coursera
    Mar, 2018
    - Oct, 2024
  • CompTIA A+
    CompTIA
    Aug, 2008
    - Oct, 2024
  • CompTIA Network+
    CompTIA
    Jul, 2007
    - Oct, 2024
  • Microsoft Certified Professional (MCP)
    Hensmann Learning
    Jul, 2007
    - Oct, 2024

Experience

  • South Seas Data LLC
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • NOC Technician/User Acceptance Testing
      • Jan 2015 - Present

      In charge of testing images for security issues and software reliability. Tier 1 monitoring and support for zero clients in a virtual machine environment. Monthly user acceptance testing on updated images to check for issues or changes caused by Windows security patches or conflicts with new drivers or software added to the images.

    • Qualaty Assurance
      • Jan 2013 - Jan 2015

      Imaging PC's with custom Windows images. Checking settings such as IP settings and certificate installation to make sure the image is correct and will work in the field. Setting up POS equipment with images and testing for hardware failure.

    • Hardware Technician
      • Jan 2010 - Jan 2013

      Troubleshoot and fix hardware that has been returned to the depot due to malfunction. Worked on small form PC's such as shuttles and APEX units as well as desktop hardware. Oki data dot matrix printers, Citizen thermal printers, and MICR laser printers. Point of Sale equipment such as the T7 and T7e pin pad units and check scanning equipment.

  • U.S. Security Associates, Inc.
    • United States
    • Security and Investigations
    • 700 & Above Employee
    • Security Guard
      • Apr 2009 - Jan 2010

      Officer in charge of traffic flow in a gated community Officer in charge of traffic flow in a gated community

  • Northrop Grumman
    • United States
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Citrix Migration Technician
      • Feb 2009 - Mar 2009

      Citrix migration technician including system backups and driver installation. Citrix migration technician including system backups and driver installation.

  • Volt
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Tier 1 iPhone support
      • Sep 2008 - Jan 2009

      Tier 1 support representative for iPhone, iTunes and Mac operating systems. Tier 1 support representative for iPhone, iTunes and Mac operating systems.

  • UPS
    • United States
    • Truck Transportation
    • 700 & Above Employee
    • Supervisor
      • Jun 1993 - Jul 2007

      Supervisor for 10-15 employees at a time in multiple areas.Maintained inferred computer system used to sort and track packages.In charge of completing weekly performance reports.Safety representative in charge of training new employees about safety procedures and issues. Supervisor for 10-15 employees at a time in multiple areas.Maintained inferred computer system used to sort and track packages.In charge of completing weekly performance reports.Safety representative in charge of training new employees about safety procedures and issues.

  • Jefferson Hills - Aurora
    • United States
    • Milieu Counselor
      • Oct 2000 - Aug 2001

      Daily responsibility for resident safety and treatment activities.Personal discussion on everyday problems and concerns that the residents may have had.Daily notes on residents activities in medical record format. Daily responsibility for resident safety and treatment activities.Personal discussion on everyday problems and concerns that the residents may have had.Daily notes on residents activities in medical record format.

Education

  • Metropolitan State University of Denver
    Bachelor of Science (BS), Psychology
    1995 - 2000

Community

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