Experience

Resourcery Limited

• IT Services and IT Consulting
• 1 - 100 Employee

• Project Director

  • Mar 2015 - Present

  To effectively co-ordinate all resources devoted to the execution of projectsTo deliver projects on schedule at the right quality, cost and time based on the agreed project planTo head Project Management Office (PMO) and to ensure effective communication and relationships with all business units and stakeholdersTo ensure well balanced project team with resources who are appropriately aligned to project tasks.Bid Consultant To effectively co-ordinate all resources devoted to the execution of projectsTo deliver projects on schedule at the right quality, cost and time based on the agreed project planTo head Project Management Office (PMO) and to ensure effective communication and relationships with all business units and stakeholdersTo ensure well balanced project team with resources who are appropriately aligned to project tasks.Bid Consultant



TigerLogic Africa

• Nigeria
• IT Services and IT Consulting
• 1 - 100 Employee

• Head - Services & Operations

  • Aug 2013 - Oct 2015

  His responsibilities span TigerLogic’s entire Services business- contract management, IT outsourcing, service delivery, services operations and project management. His responsibilities span TigerLogic’s entire Services business- contract management, IT outsourcing, service delivery, services operations and project management.



Dimension Data

• South Africa
• IT Services and IT Consulting
• 700 & Above Employee

• Bid Office Manager / Contract Manager

  • Nov 2006 - Apr 2012

  Apply project management principles and techniques to the management of bids.Manage bids in accordance with the Dimension Data Bid Process.Manage all bid resources to ensure the development of an appropriate strategy, solution, commercial model and delivery plan, and to ensure that Dimension Data’s risk exposure is communicated to all stakeholders and appropriately addressed/ mitigated.Establish, maintain and storing bid documentation and records for audit purposes.Establish and utilise key bid tools and systems.Facilitate clear and timely communication to all stakeholders.Work closely with Customer Advocates and Account Managers to ensure that key bid themes are clearly communicated to bid stakeholders through all communication media including meetings, workshops, e-mails and documents.Work closely with Solutions and Services Leads and Commercial Managers to ensure that their respective teams perform as expected for the overall benefit of the bid.Establish a bid schedule/ plan at the outset of every bid to ensure that all participants have sufficient time to perform their respective functions to produce a compelling, professional bid response.Manage team performance issues and escalations in accordance with the Dimension Data Bid Process.Together with Commercial Managers, Legal and Contract Management, ensure that appropriate contracts are established between Dimension Data and its clients, partners and subcontractors for each bid.Together with Commercial Managers and Solution Leads, ensure a comprehensive hand-over of a bid to the delivery team responsible for executing the project.



Resourcery Limited

• Contract Manager

  • Mar 2004 - Nov 2006

  Provide services and meet contractual obligations specified in SLAs.Prepare project Implementation plans and status reports. Determine resource requirements and dependencies.Interface with clients, marketing executives and installation teams during roll-out of new services/nodes.Manage client relationship and expectations.Provides reporting of change request progress and performance against agreed service levels.Monitors change requests on an on-going basis and act as a point of escalation in the case of performance falling below standards, either overall or in a specific key case.Analyze trends of change requests and where suitable improve the handling of changes so that they can be completed more quickly and more effectively.Identifies and evaluate risks and issues associated with change request and plan for risk minimization and issue resolution.Communication of changes to customers.Develops the rules and guidelines for the evaluation of change requests for feasibility and subsequent categorization.Continues to develop and improve the processes and procedures, which support change management activity.Ensures a proactive approach to problem management is taken.Ensure financial targets are achieved and the Network Operating Centre (Helpdesk) is run effectively well.Contract Management of all services - Oil and Gas, Manufacturing & Services, Government, Telecom support contract.Contract managed includes AGIP Helpdesk Support for (Lagos, PH, OB/OB, Kwale), Nigerian Breweries (Lagos, Ibadan, Aba,), BAT, Ford Foundation, NLNG, ELF, American International School and British Airways.