Experience

myNEXUS®
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Job: Desktop Management Analyst II

  • Jul 2021 - Present

Tractor Supply Company
• United States
• Retail
• 700 & Above Employee
• Help Desk Specialist

  • Oct 2019 - Jul 2021


Dell EMC

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Travel and expense specalist

  • May 2019 - Oct 2019

  Responsible for assisting Boeing employees with their travel and expense reports in SAP concur. As well as knowing internal travel policies as well as state and federal policies.

• Tier 1 Tech Supprt

  • Feb 2019 - May 2019

  o Responsible for supporting BNA o Diagnose and resolve both hardware and software issues using propriety software o Receive and manage technical and non-technical support request through their completion



Lennox International

• United States
• Manufacturing
• 700 & Above Employee

• Customer Service Specialist

  • Apr 2016 - Apr 2018

  Confer with customers via telephone to understand to their service needs. Provide customer solutions based on their needs. Process customer orders and complete all necessary documentation. Confer with customers via telephone to understand to their service needs. Provide customer solutions based on their needs. Process customer orders and complete all necessary documentation.



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• Customer File Assembly

  • May 2015 - Aug 2015

  Back office support to ensure that the processed legal documents were submitted in the proper order and were complete. This activity had to be performed in a timely manner and with a high level accuracy to insure a steady flow of work for the team.

• Document Processor

  • Feb 2015 - Apr 2015

  Back office support to ensure submitted documentation was complete and ready to be submitted for processing.



American Accessories International

• United States
• Graphic Design

• Marketing / Digital Media Intern

  • May 2013 - Aug 2013

  Utilized digital cameras and Adobe Photoshop to prepare product pictures to support the marketing team. Participated in joint meetings with the digital and marketing teams to understand the customers requirements. Utilized digital cameras and Adobe Photoshop to prepare product pictures to support the marketing team. Participated in joint meetings with the digital and marketing teams to understand the customers requirements.



Carmike Cinemas

• United States
• Entertainment Providers
• 400 - 500 Employee

• Customer Service Associate

  • May 2007 - Aug 2011

  I worked in a variety of positions, all directly supporting our customers. These positions included ticket sales, customer support and concession stand activities. . I worked in a variety of positions, all directly supporting our customers. These positions included ticket sales, customer support and concession stand activities. .