Team Lead II

• Nov 2016 - Present

Keynote Speaker

• Oct 1997 - Present

Chris Palomarez brings a positive message of life lessons while using comedy to bring his point home. Chris is full of energy and eager to speak to your company or engagement. Be ready for your meetings to be Encouraged, Motivated and Inspired or your money back. For booking call 281-923-8073 or email @ Chriscruz777@hotmail.com Chris Palomarez brings a positive message of life lessons while using comedy to bring his point home. Chris is full of energy and eager to speak to your company or engagement. Be ready for your meetings to be Encouraged, Motivated and Inspired or your money back. For booking call 281-923-8073 or email @ Chriscruz777@hotmail.com

Employee Benefits Specialist

• Oct 2014 - Nov 2016

• Explain and walk employees through various medical benefit plans avalilable. • Explain medical terminology IE: Deductible/Out of pocket maximum/Co-pay• Provide Summery plan descriptions and instructions on how to read document• Handle incoming calls from client s' employees, answering their questions and sorting out issues relating to their healthcare benefits, 401k saving, life benefits, retirement plans, LOA, Payroll, other human resource related services. • Explain and walk employees through various medical benefit plans avalilable. • Explain medical terminology IE: Deductible/Out of pocket maximum/Co-pay• Provide Summery plan descriptions and instructions on how to read document• Handle incoming calls from client s' employees, answering their questions and sorting out issues relating to their healthcare benefits, 401k saving, life benefits, retirement plans, LOA, Payroll, other human resource related services.

CRS

• May 2014 - Oct 2014

• Explain and walk employees through various medical benefit plans avaliable. • Explain medical terminology IE: Deductible/Out of pocket maximum/Co-pay• Provide Summery plan descriptions and instructions on how to read document• Handle incoming calls from client s' employees, answering their questions and sorting out issues relating to their healthcare benefits, 401k saving, life benefits, retirement plans, LOA, Payroll, other human resource related services. • Explain and walk employees through various medical benefit plans avaliable. • Explain medical terminology IE: Deductible/Out of pocket maximum/Co-pay• Provide Summery plan descriptions and instructions on how to read document• Handle incoming calls from client s' employees, answering their questions and sorting out issues relating to their healthcare benefits, 401k saving, life benefits, retirement plans, LOA, Payroll, other human resource related services.

Customer Service Representative

• Nov 2013 - May 2014

To Provide excellent customer seevice dealing with medical billing. My job is to explain hospital bills to the patient and explain what copays ,deductables or answer and or assist to get the billing processed accordingly. I assist setting up payment plans for our patients so that they are able to pay their bills as painlessly possible. To Provide excellent customer seevice dealing with medical billing. My job is to explain hospital bills to the patient and explain what copays ,deductables or answer and or assist to get the billing processed accordingly. I assist setting up payment plans for our patients so that they are able to pay their bills as painlessly possible.

Tech Support

• Aug 2013 - Nov 2013

Bit locker encryption Symantec endpoint encryptionCitrix Tsys main frame password resetsLAN User Trouble shoot remote log in Bit locker encryption Symantec endpoint encryptionCitrix Tsys main frame password resetsLAN User Trouble shoot remote log in

Web Support

• Jan 2003 - Apr 2013

Senior Contact Center Specialist Insperity

• Jul 2002 - Apr 2013

Assisted employee with over the phone orientation Enrolled employees in medical insurance Advised participants what medical plan was available in local areasExplained medical policies and terminology including deductibles /out-of-pocket/co-paysAssisted client companies with creating personal account for online profilesAssisted with enrolling in direct depositCreated Reports for clients and employees including medical contributions/payroll reportsAssisted with online trainingTrouble shooting in all web support technical needsUnlocking accountsDisabling pop-up blockersAdding specific website to allow pop-upsAdding third-party cookiesDeleting cookiesAdjusting temporary internet WebPages to display most current page