Experience

CGS

• IT Services and IT Consulting
• 200 - 300 Employee

• Escalation Manager

  • Mar 2017 - Present

  Generate tickets for hardware repair Manage/troubleshoot machines to diagnose various issues. Handled high volume call center support. Remote into machines to resolve issues. Train new technical support agents on process and procedures Generate tickets for hardware repair Manage/troubleshoot machines to diagnose various issues. Handled high volume call center support. Remote into machines to resolve issues. Train new technical support agents on process and procedures



Domino's

• United States
• Restaurants
• 700 & Above Employee

• Delivery Driver

  • Dec 2015 - Dec 2016

  Delivering pizza Project a positive image to the customer (s)Drive safely and courteously, obeying all traffic laws Ability to read maps, GPS, etc. Taking orders over the phone and in person Building relationships with customers Effective cash handling, cash drops  Assisting with keeping the store clean, stocked and organized Delivering pizza Project a positive image to the customer (s)Drive safely and courteously, obeying all traffic laws Ability to read maps, GPS, etc. Taking orders over the phone and in person Building relationships with customers Effective cash handling, cash drops  Assisting with keeping the store clean, stocked and organized