Experience

AmpliFund

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Sales Executive

  • Oct 2022 - Present

  Our efficient, comprehensive solutions make us the leading grant management SaaS technology provider for public sector and nonprofit organizations. AmpliFund grant software captures granular grant data, and automates hundreds of traditionally time-consuming administrative tasks. Throughout the grant lifecycle, AmpliFund drives efficiencies, simplifies reporting and builds regulatory compliance into your core operations. Our platform is trusted by thousands of users across a variety of sectors including federal, state and local governments, tribal nations, and nonprofits. Show less



CATALIS

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Regional Sales Manager

  • Mar 2019 - Oct 2022

  Assisting government agencies by allowing citizens to conveniently make payments via a user friendly web site, with the friendly assistance from a bi-lingual call center, or locally at the counter. Our local governments can apply their resources to creating better communities through service to their citizens rather than collecting payments. Assisting government agencies by allowing citizens to conveniently make payments via a user friendly web site, with the friendly assistance from a bi-lingual call center, or locally at the counter. Our local governments can apply their resources to creating better communities through service to their citizens rather than collecting payments.



nCourt, LLC

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Client Success Account Manager

  • Jan 2018 - Oct 2022

  Work with key existing clients to ensure their continued satisfaction with nCourt’s services, expand their utilization of our services through business development efforts, identify trends and drive utilization of payment channels, identify new opportunities to expand the use of our services within their department/agency and identify ways we can better serve our clients. Work with key existing clients to ensure their continued satisfaction with nCourt’s services, expand their utilization of our services through business development efforts, identify trends and drive utilization of payment channels, identify new opportunities to expand the use of our services within their department/agency and identify ways we can better serve our clients.



Tyler Technologies

• United States
• Software Development
• 700 & Above Employee

• Client Success Account Manager

  • Oct 2015 - Jan 2018

  Tyler Technologies is a leading provider of Court & Justice Technology solutions. As a Client Success Account Manager, my main responsibility is to serve as an advocate for the client while ensuring ongoing satisfaction with their use of our solutions. In addition to overseeing the ongoing technical health of the assigned account base, I am responsible for building strong client partner relationships as well as communicating with internal Tyler Technology resources to expedite critical issues. • Combined annual recurring revenue throughout territory is $3M • Proactively work with elected officials to ensure the county is stable and that they are satisfied with Tyler’s implemented solutions • Maintain contact with District Clerks, Country Clerks, Sheriffs, Commissioners and IT Directors • Develop customer support plans to resolve issues that go beyond first contact resolution • Develop and conclude software upgrade plans; work in conjunction with clients through installation, testing and go-live phases Show less



River Rock Marketing Services

• United States
• Advertising Services
• 1 - 100 Employee

• Account Manager

  • Oct 2013 - Oct 2015

  River Rock Marketing Services develops customized incentive based customer acquisition and retention programs. As an Account Manager at River Rock, I mastered multiple job functions due to the breath and diversity of clients. Being highly organized, responsive and having outstanding time management skills were key to solving the client’s specific and fluctuating needs. No job was too small or big to ensure the client was happy. • Managed 20 B2B clients across different industries • Managed $1.5M of recurring revenue for the company • Brokered deals with the clients and third-party vendors Show less



SKSW

• Plano

• Account Coordinator

  • May 2012 - Sep 2013

  As Account Coordinator / Project Manager I have full accountability for a client portfolio that includes Daikin AC, Frontier Surveying, Newman Connection, Essilor Eyewear, BETA Land Services, Eagle Land Services. While at the agency, I also took it upon myself to learn Search Engine Optimization from research to inputting the information, Media Buying, Promotional Purchasing and Editing of programming in SilverStripe and Wordpress. My daily responsibilities include budget tracking, invoicing, daily communication with clients, promotion fulfillments and IT work throughout the office. This has led to being diligent with details, multi-tasking under pressure and professional in all communications and contact with clients and potential clients. Show less



Creative Civilization - An Aguilar/Girard Agency

• United States
• Advertising Services
• 1 - 100 Employee

• Account Coordinator

  • Jun 2011 - May 2012

  I was an Account Service coordinator at San Antonio’s largest full-service agency. While I was there I serviced six different clients ranging from Sam’s Club to the arena football team the San Antonio Talons. I had direct contact with clients, as well as national magazine reps. Duties included, creating work orders for the creative department, reviewing and sending out creative, scheduling meetings, reviewing LOAs, and on occasion getting coffee for the folks that ask nicely. I was an Account Service coordinator at San Antonio’s largest full-service agency. While I was there I serviced six different clients ranging from Sam’s Club to the arena football team the San Antonio Talons. I had direct contact with clients, as well as national magazine reps. Duties included, creating work orders for the creative department, reviewing and sending out creative, scheduling meetings, reviewing LOAs, and on occasion getting coffee for the folks that ask nicely.