Experience

Mountain Park Health Center

• United States
• Wellness and Fitness Services
• 200 - 300 Employee

• Associate Director Human Resources

  • Jun 2013 - Jun 2019

  Lead the HR team for an organization of close to 1000 employees, with an HR team of 14 including 3 managers. Responsible for all aspects of HR including HRIS, Benefits, Compliance, Compensation, Performance Management, Talent Acquisition, Training, Talent Management, Policy and Procedures, Leave Management, Workers Compensation and Employee Relations. Partnered with Senior Leaders on key decisions affecting our workforce to create a positive employee experience. • Created and implemented… Show more Lead the HR team for an organization of close to 1000 employees, with an HR team of 14 including 3 managers. Responsible for all aspects of HR including HRIS, Benefits, Compliance, Compensation, Performance Management, Talent Acquisition, Training, Talent Management, Policy and Procedures, Leave Management, Workers Compensation and Employee Relations. Partnered with Senior Leaders on key decisions affecting our workforce to create a positive employee experience. • Created and implemented manager engagement scorecards to drive down turnover and absenteeism and improve stick rate • Managed organizational intensive 9 month Stay Interview project which informed key people strategies, employee experience ratings improved year over year • Launched a manager development program to improve and enhance manager business skills and soft skills, creating well-rounded leaders • Drove culture change with At Our Best initiative and Diversity and Inclusion initiatives, reduction in employee relations issues and investigations • Mentored HR staff and business leaders • All annual performance reviews was rated as a “Leading” employee, continually recognized for my leadership and ability to drive results Show less



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• HR Business Partner

  • Aug 2006 - Jun 2013

  Chandler, AZ Verizon Wireless HR Business Partner (Retail Business Unit) October 2011 – June 2013 Human Resources Manager June 2009 – October 2011 HR Business Partner (Customer Service Unit) August 2006 – June 2009 While at Verizon Wireless I held several HR roles, including relocating to California to serve as HR Manager for several years. As an HR Manager, lead a team of 5 HR professionals that support large and dynamic business unit. In all HR roles,… Show more Verizon Wireless HR Business Partner (Retail Business Unit) October 2011 – June 2013 Human Resources Manager June 2009 – October 2011 HR Business Partner (Customer Service Unit) August 2006 – June 2009 While at Verizon Wireless I held several HR roles, including relocating to California to serve as HR Manager for several years. As an HR Manager, lead a team of 5 HR professionals that support large and dynamic business unit. In all HR roles, responsible for the development, implementation and management of human resources functions within the organization including employee relations, performance management, policy and program, recruitment, training and development; operate as a strategic partner within the organization’s leadership to optimize the use of human capital. Consult and advise management on employment law, including analysis on adverse action, EEO investigations, and litigation. Work closely with HQ experts on local administration and communication of compensation and benefits programs. • Implemented results oriented action plan to reduce absenteeism in California Customer Service center • Support all employee relations for multiple sales districts, 50% travel • Achieved and maintained Key Performance Indicator targets related to staffing targets, attrition, stick rate, diversity, leadership training programs and employee engagement • Created front line Supervisor on-boarding program for first year in role • Partnered with senior leadership to identify succession candidates at multiple levels and created accelerated growth and development plans; created modules for leadership development and facilitated to leaders of all levels • Authored documents and training on performance management that was adopted and rolled out enterprise wide • Provided guidance and education to business leaders on union activity, domestic violence issues, and employee engagement • Developed and facilitated Own Your Career program Show less