Experience

Sidecar Health

• United States
• Insurance
• 1 - 100 Employee

• Member Care Specialist

  • Aug 2022 - Present



Entrada Escalante Lodge

• Manager

  • Mar 2020 - Jul 2021

  On-site live in manager of an 8 room boutique lodge in southern Utah. Responsible for all daily operations, upkeep of buildings, grounds keeping and customer experience. Created and implemented a Covid procedure to ensure safety of guests and staff. Took the lodge from being in the red for the first 3.5 years to having nothing but record months upon my departure. Worked with local guided and guests to ensure the best experience. Customer experience was essential during every part of the day. On-site live in manager of an 8 room boutique lodge in southern Utah. Responsible for all daily operations, upkeep of buildings, grounds keeping and customer experience. Created and implemented a Covid procedure to ensure safety of guests and staff. Took the lodge from being in the red for the first 3.5 years to having nothing but record months upon my departure. Worked with local guided and guests to ensure the best experience. Customer experience was essential during every part of the day.



Lava Spa Motel and RV Park

• Lava Hot Springs, Idaho, United States

• Manager

  • Mar 2019 - Oct 2019

  On-site live in manager of a 22 room motel and 15 spot RV park in a tourist town. Responsible for customer experience, upkeep of building, upkeep of RV park and ground keeping of the property. Left to ourselves after a short introduction I am completely self taught. The summer was the busy season with constant no vacancy. On-site live in manager of a 22 room motel and 15 spot RV park in a tourist town. Responsible for customer experience, upkeep of building, upkeep of RV park and ground keeping of the property. Left to ourselves after a short introduction I am completely self taught. The summer was the busy season with constant no vacancy.



TLC PET SITTING LTD

• United Kingdom
• Consumer Services

• Co-Owner

  • Jun 2017 - Sep 2018

  Co-Owner of a pet services company. My wife and I were responsible for client pick up/drop off, day care, over night boarding at our house or at the clients house, client walks and medicinal needs. My career shift happened after meeting my wife and her already having an established pet services business that was growing. Co-Owner of a pet services company. My wife and I were responsible for client pick up/drop off, day care, over night boarding at our house or at the clients house, client walks and medicinal needs. My career shift happened after meeting my wife and her already having an established pet services business that was growing.



Test Devices - SCHENCK USA CORP.

• United States
• Aviation and Aerospace Component Manufacturing
• 1 - 100 Employee

• Technician

  • Apr 2016 - Jun 2017

  Technician responsible for following ISO, OSI and FOD protocols daily while handling and balance testing a number of different avionic components. Technician responsible for following ISO, OSI and FOD protocols daily while handling and balance testing a number of different avionic components.



Harvard Vanguard Medical Associates

• Hospitals and Health Care
• 700 & Above Employee

• Building Services

  • Apr 2013 - Apr 2016

  Part of the maintenance department for 3 Havard Vanguard locations. Concord, Sudbury and Boxborough. Responsible for the creation and implementation of inventory management workflows for the Optical Department, Behavioral Health Department and Radiology Departments. Oversaw inventory management for all departments on a nightly basis. Responsible for general maintenance of buildings and their groundskeeping. Trained in HIPA compliance. Trained in Toyota Lean processes. Part of the maintenance department for 3 Havard Vanguard locations. Concord, Sudbury and Boxborough. Responsible for the creation and implementation of inventory management workflows for the Optical Department, Behavioral Health Department and Radiology Departments. Oversaw inventory management for all departments on a nightly basis. Responsible for general maintenance of buildings and their groundskeeping. Trained in HIPA compliance. Trained in Toyota Lean processes.



Henrys Used Auto Parts

• Blackstone, Massachusetts, United States

• Inventory / Sales / Delivery Driver

  • Sep 2005 - Jan 2011

  I started breaking down tires 8 hours a day. From there I started also doing counter sales as well as pulling parts. After couple years I was also doing delivering all over New England. By the time I left I was in charge of all inventory and pricing. Within two months of fulling taking over that responsibility we had our lowest return rate in company history. I started breaking down tires 8 hours a day. From there I started also doing counter sales as well as pulling parts. After couple years I was also doing delivering all over New England. By the time I left I was in charge of all inventory and pricing. Within two months of fulling taking over that responsibility we had our lowest return rate in company history.