Chris Chan

Assistant Network Engineer at 高威電信
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Contact Information
us****@****om
(386) 825-5501
Location
New Territories, Hong Kong SAR, HK

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Experience

    • Hong Kong
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Assistant Network Engineer
      • Feb 2023 - Present

    • Hong Kong
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Data Center Engineer
      • Feb 2022 - Jun 2022

    • Hong Kong
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • AV Engineer
      • Feb 2021 - May 2021

    • Information Technology & Services
    • 700 & Above Employee
    • Service Desk Specialist
      • Jul 2020 - Nov 2020

      - Handle incoming service requests - Provide first level support and remote troubleshooting for end-users - Record calls into the call logging system - Follow up the status of the call and coordinate with deskside engineers to solve the case - Perform ad hoc IT support duties as assigned Leaving Reasons: The work environment and time do not meet personal expectations and affect health. Hope to find a suitable work development environment. - Handle incoming service requests - Provide first level support and remote troubleshooting for end-users - Record calls into the call logging system - Follow up the status of the call and coordinate with deskside engineers to solve the case - Perform ad hoc IT support duties as assigned Leaving Reasons: The work environment and time do not meet personal expectations and affect health. Hope to find a suitable work development environment.

Education

  • School of Professional Education and Executive Development, The Hong Kong Polytechnic University
    Bachelor's degree, Statistics and Data Science
    2016 - 2019
  • Hong Kong Institute of Vocational Education (Lee Wai Lee)
    Higher Diploma, Cloud and Data Center Administration
    2013 - 2015
  • Youth College (Kwai Fong)
    Diploma in Vocation Education, Information Technology
    2012 - 2013

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