Senior Technical Writer

• Aug 2021 - Present

Head of Technical Communications

• Aug 2020 - Aug 2021

Technical Author

• Jun 2018 - Aug 2020

Technical Writer

• Dec 2017 - Jun 2018

Technical Author

• Mar 2016 - Dec 2017

Creating documentation for a range of retinal imaging devices that support different customer segments and patient needs such as wellness screening carried out by optometrists in primary and secondary care. Creating documentation for a range of retinal imaging devices that support different customer segments and patient needs such as wellness screening carried out by optometrists in primary and secondary care.

Documentation Specialist

• Aug 2013 - Feb 2016

Producing technical documentation: User guides & User manuals Quick start guides & Installation documentation In app assistance & Online help Support portals & Knowledge bases API documentation Internal operations guides Producing technical documentation: User guides & User manuals Quick start guides & Installation documentation In app assistance & Online help Support portals & Knowledge bases API documentation Internal operations guides

Technical Writer

• Jun 2012 - Aug 2013

Wrote documentation for banking software. XML Xmetal CMS Swiss chocolate Process development Wrote documentation for banking software. XML Xmetal CMS Swiss chocolate Process development

Communications Specialist

• Jun 2010 - Jun 2012

Supported the field training programs. Coordinating global online training sessions and developed interesting marcom and marketing materials. Supported the field training programs. Coordinating global online training sessions and developed interesting marcom and marketing materials.

Technical Writer & Designer

• May 1998 - Apr 2010

Generation and support of all technical documentation for a world-leading test and measurement equipment manufacturing company. Generation and support of all technical documentation for a world-leading test and measurement equipment manufacturing company.

Technical Writer

• 1994 - 1998

Working with Engineers and marketing, created a wide range of technical documentation for the best test equipment in the World. Creating:Installation GuideReference GuidesUser ManualsTechnical materialMarketing information - white papers, marcom, training material

Process Engineer

• 1989 - 1994

Supporting and developing processes for building world-class electronic test equipment.

Process Engineer

• May 1986 - May 1989

Supporting the production of flight management and navigation avionic equipment, primarily for the military market. Worked on TANS, ILS and Radar systems for aircraft. Supporting the production of flight management and navigation avionic equipment, primarily for the military market. Worked on TANS, ILS and Radar systems for aircraft.

Roustabout

• 1987 - 1987

A summer working on the Thistle Alpha oil rig in the middle of the North Sea A summer working on the Thistle Alpha oil rig in the middle of the North Sea

Carnie

• 1984 - 1987

Three seasons with a touring carnival in the USA based around every town in Michigan and Illinois. Three seasons with a touring carnival in the USA based around every town in Michigan and Illinois.

Kitchen supervisor

• 1980 - 1985

Part time job during my school days before MacDonalds came to town. Part time job during my school days before MacDonalds came to town.