Chris Brown
Technical Account Manager at ILUX- Claim this Profile
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Bio
Marcel Lopez
I had spoken with Chris several months ago regarding a position, due to location and my CV previously being sent to the employer there was a six month waiting period, despite Chris going well out of his way to get me the role it turned out it was unlikely I could be considered however six months down the line, Chris reached out to me and mentioned a new opening, one due to COVID19 would allow me to work from home. Chris walked me through the whole recruitment process step by step allowing me to get a interview and get the job and begin another page in my career. Thank you very much Chris for all of the help and support!
Jeremy Tucker
Chris is an absolute professional that really takes the time to get to know people. He is so knowledgable in IT as well as recruitment which means that he is able to select the right candidates for the right position. I would highly recomend to anybody looking for a new role or for a new candidate.
Marcel Lopez
I had spoken with Chris several months ago regarding a position, due to location and my CV previously being sent to the employer there was a six month waiting period, despite Chris going well out of his way to get me the role it turned out it was unlikely I could be considered however six months down the line, Chris reached out to me and mentioned a new opening, one due to COVID19 would allow me to work from home. Chris walked me through the whole recruitment process step by step allowing me to get a interview and get the job and begin another page in my career. Thank you very much Chris for all of the help and support!
Jeremy Tucker
Chris is an absolute professional that really takes the time to get to know people. He is so knowledgable in IT as well as recruitment which means that he is able to select the right candidates for the right position. I would highly recomend to anybody looking for a new role or for a new candidate.
Marcel Lopez
I had spoken with Chris several months ago regarding a position, due to location and my CV previously being sent to the employer there was a six month waiting period, despite Chris going well out of his way to get me the role it turned out it was unlikely I could be considered however six months down the line, Chris reached out to me and mentioned a new opening, one due to COVID19 would allow me to work from home. Chris walked me through the whole recruitment process step by step allowing me to get a interview and get the job and begin another page in my career. Thank you very much Chris for all of the help and support!
Jeremy Tucker
Chris is an absolute professional that really takes the time to get to know people. He is so knowledgable in IT as well as recruitment which means that he is able to select the right candidates for the right position. I would highly recomend to anybody looking for a new role or for a new candidate.
Marcel Lopez
I had spoken with Chris several months ago regarding a position, due to location and my CV previously being sent to the employer there was a six month waiting period, despite Chris going well out of his way to get me the role it turned out it was unlikely I could be considered however six months down the line, Chris reached out to me and mentioned a new opening, one due to COVID19 would allow me to work from home. Chris walked me through the whole recruitment process step by step allowing me to get a interview and get the job and begin another page in my career. Thank you very much Chris for all of the help and support!
Jeremy Tucker
Chris is an absolute professional that really takes the time to get to know people. He is so knowledgable in IT as well as recruitment which means that he is able to select the right candidates for the right position. I would highly recomend to anybody looking for a new role or for a new candidate.
Credentials
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General Data Protection Regulation Foundation (GDPR F)
GASQ SERVICE GMBHJan, 2022- Nov, 2024
Experience
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ILUX
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Technical Account Manager
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Sep 2020 - Present
ILUX are an established IT Managed Service Provider that offer first class IT Support, Project Management and delivery, Integrations and IT Strategy to a diverse customer base in various industries including Healthcare, Manufacturing, Legal, Education, Real Estate, Bio Science and many more. We have a growing team of experts within the industry with many years experience that pride themselves on impeccable customer service. As a Technical Account Manager, my role is to manage a portfolio of SME clients ranging from 10-150 employees, liaising with key stakeholders, including CEO, CFO, COO, CTO and Director level status. - Act as a single point of contact for queries, projects, escalations and operational requirements - Contract negotiations - Working with our Technical Experts to deliver a first class IT Strategy offering reliability and ROI where possible - Offering advice on recommended technologies - Selling support and services tailored to the customers individual needs - Attending Monthly/Annual IT review meetings - Forecasting IT budget requirements And much more. If you would like to discuss ILUX supporting your business needs, then please email chris.brown@ilux.co.uk. Show less
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Interaction Recruitment
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United Kingdom
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Staffing and Recruiting
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200 - 300 Employee
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Recruitment Consultant (Information Technology)
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Oct 2019 - Sep 2020
Interaction IT specialist division recruits top quality candidates within the technology industry. We offer a personalized and pristine recruitment process for both candidates and businesses alike, taking time to understand your needs and requirements.When working on vacancies, candidates are thoroughly vetted, both technically and personality wise to ensure that they not only have the required skill set but are the right culture fit for your business.Areas of expertise that Interaction IT specialize in, but are not limited to, are as follows:- IT Support- Web & Applications Development- Infrastructure- Digital- IT Sales- Testing and Quality- Project Management- Network & Telecommunications- Cyber SecurityIf you are a business looking for support with your temporary or permanent recruitment needs, or a candidate who is either looking for their next opportunity, or have been directly affected by redundancy, maybe due to COVID-19, then please reach out to me directly.Please note, that all correspondence is fully confidential.DDI: 01733 666509Email: Chris.brown@interactionrecruitment.co.uk Show less
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Trainee IT Recruitment Consultant
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Apr 2019 - Sep 2019
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ILUX
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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IT Field Service Engineer
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Apr 2018 - Mar 2019
Additional responsibilities on top of my previous role included:- On-site desktop/printer/network and application support across a variety of clients up and down the country, spending approximately 80% of my time in the field- Assisting with the configuration, deployment and implementation of networking infrastructure (Firewalls, Switches, VoIP, WAPs)- Migrating PCs via PXE/USB from Windows 7 to Windows 10- Carrying out Wireless Site Surveys using an online tool to cross reference against building plans, ensuring no cross-channel interference across multiple SSID’s to maximise wireless performance- Replacement and installation of RAM, HDD and other main PC/Laptop components for out of warranty products Show less
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Service Desk Engineer
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Jan 2015 - Apr 2018
Provide 1st and 2nd line IT support to varied businesses in the following sectors in an SLA driven fast-paced environment:- Healthcare- Leisure- Estate Management- Property- ConstructionUsing a variety of service desk tools such as:- Active Directory administration (Account creations/deletions, password resets, permission management including creation and management of Security groups and Distribution groups)- Group Policy creation and implementation- File share access management/delegation- Remote support tools (TeamViewer, LogMeIn, RDP)- Bespoke application support (Sage, BigHand, Nexadia)- Software support (Windows 7/10, Office365, Microsoft Office Suite 2010/2013/2016)- Hardware support (Lenovo, HP)- Server administration (Windows 2008, 2012 R2, 2016)- Exchange administration (Exchange Management Console)- SolarWinds monitoring- ConnectWise - Networking (Draytek, Cisco, VPN, LAN, VLAN, WAN) Show less
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The Swiss Laundry
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Cambridge, United Kingdom
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Retail Supervisor
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Dec 2013 - Dec 2014
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Ladbrokes Coral
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United Kingdom
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Gambling Facilities and Casinos
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700 & Above Employee
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Customer Service Manager
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May 2010 - Dec 2013
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Education
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2008 - 2010
Long Road Sixth Form College
High School Diploma, Business Studies -
2008 - 2010
Long Road Sixth Form College
A-Level, Information Technology
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