Experience

Caraustar

• United States
• Packaging and Containers Manufacturing
• 400 - 500 Employee

• Northern Region Account Manager

  • Jun 2016 - Present

  Manage regional sales of recycled paperboard products across a four state region. Responsible for 80,000 tons sold per year, approximately $45M in sales. Actively work with paperboard mills to support customer sales and increase new product development for industrial converting customers. Manage regional sales of recycled paperboard products across a four state region. Responsible for 80,000 tons sold per year, approximately $45M in sales. Actively work with paperboard mills to support customer sales and increase new product development for industrial converting customers.



WestRock Company

• United States
• Packaging and Containers Manufacturing
• 700 & Above Employee

• Sales Operations Representative

  • 2015 - 2016

  One year commitment dedicated to implementing Salesforce.com enterprise-wide edition for WestRock's Paperboard and Containerboard divisions. •Defined custom processes and workflows, administration, and key reporting tools. •Created a commom core of customer engagement and increased pricing efficiencies to support communication to approximately 800 clients. •Created and led training classes to more than 40 users. One year commitment dedicated to implementing Salesforce.com enterprise-wide edition for WestRock's Paperboard and Containerboard divisions. •Defined custom processes and workflows, administration, and key reporting tools. •Created a commom core of customer engagement and increased pricing efficiencies to support communication to approximately 800 clients. •Created and led training classes to more than 40 users.



Rock-Tenn Company

• United States
• Packaging and Containers Manufacturing
• 700 & Above Employee

• Business Manager and Regional Accounts Manager

  • 1997 - 2015

  Managed sales to a 6 state region targeting converters of uncoated recycled paperboard. •Increased annual sales revenue on average by 5%, through price increases without compromising sales volume•Generated $5- $6 million revenue per year•Responsible for new territory development growing sales to 10,000 - 13,000 tons per year; representing 1/3 of the paper machine’s capacity•Annually achieved Key Employee Incentive for target to maximum tons sold per fiscal year•Consistently earned high customer satisfaction rating in RockTenn’s Annual Customer Satisfaction Survey. Rated 9.1 out of 10 for 2014.•Sustained full backlog with pricing 5%-10% higher than competition•Leader in RockTenn’s expansion into the tube and core market Show less

• Sales Service Manager

  • 1997 - 2001

  Managed customer service staff, inventory, resolution of customer quality concerns, and coordination of the machine production schedule.•Achieved 96% on time delivery success rate •Supervised paper machine production to achieve 93 - 95% uptime capacity•Prepared month end financial reports for management •Frequently visited customers to ensure service, quality, and satisfaction•Trimmed outbound shipping costs from $41/ton to $35/ton representing an annual $300K reduction



Cascades

• Canada
• Packaging and Containers Manufacturing
• 700 & Above Employee

• Sales Representative

  • 2000 - 2001

  Managed accounts for Boxboard Sales Division targeting the Midwest and Southeast regions. •Sought to advance career by gaining knowledge of different product line and customer base •Performed site visits to investigate product quality issues saving $200K Managed accounts for Boxboard Sales Division targeting the Midwest and Southeast regions. •Sought to advance career by gaining knowledge of different product line and customer base •Performed site visits to investigate product quality issues saving $200K



Protective Life

• United States
• Insurance
• 700 & Above Employee

• Internal Wholesaler

  • 1996 - 1997

  Represented investment products line to potential investors and registered representatives throughout the nation. Responsibilities focused on product specialization, performance monitoring, external sales support and customer satisfaction. Represented investment products line to potential investors and registered representatives throughout the nation. Responsibilities focused on product specialization, performance monitoring, external sales support and customer satisfaction.



Ryder System, Inc.

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Sales and Asset Manager

  • 1994 - 1996

  Managed short-term corporate account rentals and resolved transportation issues ensuring customer satisfaction. Supervised transfer drivers including hiring, termination and payroll. Ranked 2nd out of 15 in Ryder Fundamental Rental Training Course. Managed short-term corporate account rentals and resolved transportation issues ensuring customer satisfaction. Supervised transfer drivers including hiring, termination and payroll. Ranked 2nd out of 15 in Ryder Fundamental Rental Training Course.