Chris Briggs
Implementation Manager at Topcon Healthcare Solutions- Claim this Profile
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Bio
Donna Haas Grare
Chris is a professional and responsible support manager who maintained strong relationships with the customers, technical and sales teams, a trait which enabled him to find innovative solutions to complex customer issues. His personality is always upbeat, friendly, and he brings that to the people he works with. He did a great job keeping the department running well and innovating around tools and process. Chris is a dedicated, cheerful, hands-on, and customer-focused technical staff member who will be an excellent addition to your team.
Piotr Sipika
Chris is a terrific support engineer and a great leader. He is the type of manager who is not afraid to get his hands dirty and lead by example. He is extremely knowledgeable and a true pleasure to work with.
Donna Haas Grare
Chris is a professional and responsible support manager who maintained strong relationships with the customers, technical and sales teams, a trait which enabled him to find innovative solutions to complex customer issues. His personality is always upbeat, friendly, and he brings that to the people he works with. He did a great job keeping the department running well and innovating around tools and process. Chris is a dedicated, cheerful, hands-on, and customer-focused technical staff member who will be an excellent addition to your team.
Piotr Sipika
Chris is a terrific support engineer and a great leader. He is the type of manager who is not afraid to get his hands dirty and lead by example. He is extremely knowledgeable and a true pleasure to work with.
Donna Haas Grare
Chris is a professional and responsible support manager who maintained strong relationships with the customers, technical and sales teams, a trait which enabled him to find innovative solutions to complex customer issues. His personality is always upbeat, friendly, and he brings that to the people he works with. He did a great job keeping the department running well and innovating around tools and process. Chris is a dedicated, cheerful, hands-on, and customer-focused technical staff member who will be an excellent addition to your team.
Piotr Sipika
Chris is a terrific support engineer and a great leader. He is the type of manager who is not afraid to get his hands dirty and lead by example. He is extremely knowledgeable and a true pleasure to work with.
Donna Haas Grare
Chris is a professional and responsible support manager who maintained strong relationships with the customers, technical and sales teams, a trait which enabled him to find innovative solutions to complex customer issues. His personality is always upbeat, friendly, and he brings that to the people he works with. He did a great job keeping the department running well and innovating around tools and process. Chris is a dedicated, cheerful, hands-on, and customer-focused technical staff member who will be an excellent addition to your team.
Piotr Sipika
Chris is a terrific support engineer and a great leader. He is the type of manager who is not afraid to get his hands dirty and lead by example. He is extremely knowledgeable and a true pleasure to work with.
Experience
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Topcon Healthcare Solutions
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United States
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Medical Devices
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1 - 100 Employee
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Implementation Manager
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Nov 2019 - Present
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Goliath Technologies
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United States
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Software Development
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1 - 100 Employee
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Manager of product support and customer services.
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Jul 2018 - Jul 2019
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Tangoe
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Software Developer
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Jan 2015 - Sep 2016
Create, modify, and debug SQL procedures to meet client standards for custom reporting. Create, modify, and debug SQL procedures to meet client standards for custom reporting.
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Unitrends
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Software Development
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100 - 200 Employee
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Product Support Manager
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Jan 2010 - Jan 2015
Performed as a working member of the product support team i.e analyze and debug logs from a linux based virtual machine that performed as the virtualized environments DR solution. Worked directly with customers to assist in resolving issues. Point of contact for development and QA. Pulled metrics and reporting on the support team. Implemented a 24/7 on call procedure to ensure customer responses in a timely fashion. Performed daily management duties of the department i.e. scheduling, training, hiring. Show less
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5 Star Group
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East Hanover, NJ
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System Administrator
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Jul 2008 - Jan 2010
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Education
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2008 - 2010
Anthem
Technical degree, Networking and Security
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