Experience

Tangible Technology

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Help Desk Analyst

  • Jul 2021 - Present



eHealth Queensland

• Australia
• Hospitals and Health Care
• 300 - 400 Employee

• Technology Officer

  • Nov 2018 - Jul 2021

  Used DHCP, DNS & AD for asset network connectivity and restrictions. Used ServiceNow for help desk and customer support. Configured and deployed Windows 10 machines using SCCM. Configured and deployed printers using iPrint to create iPrint objects and configure driver profiles. Used DHCP, DNS & AD for asset network connectivity and restrictions. Used ServiceNow for help desk and customer support. Configured and deployed Windows 10 machines using SCCM. Configured and deployed printers using iPrint to create iPrint objects and configure driver profiles.



SafetyCulture

• Australia
• Software Development
• 500 - 600 Employee

• Internship

  • Nov 2017 - Dec 2017

  Technologies used: Python SQL Crontabs AWS Project made use of temperature sensors that had been placed around the office kitchen. I used Python to pull the data from the sensors and store them in our database using SQL automatically. We used this data to generate automatic audit reports and display them on a website we created. All this data was stored in a AWS RDS server and we ran cronjobs on an AWS EC2 server to gather data and generate reports, which also hosted our website. Show less