Experience

Pangolin Structural LLC

• United States
• Civil Engineering
• 1 - 100 Employee

• Biz Marquis

  • Oct 2019 - Present

  • Conception, implementation and management of an analytics suite tracking key performance indicators for Pangolin Structural utilizing the Microsoft Power BI platform • Analysis of data and presentation of ad-hoc reporting, trends and recommended business action items • Training materials creation and education for Pangolin Structural leaders via seminars on analytics, data trends, and business systems • Integration of ancillary systems (scheduling, invoicing and projections) into the Power BI reporting suite to provide automation and key insight improvements • Training, application acquisition and environment support for Agile Project Management integration into Pangolin Structural’s core business workflow • Creation and management of a project database using the open-source WAMP stack • Design and creative direction of Pangolin Structural’s brand and branded materials, both physical and virtual • Information architecture, design, development, authoring, and updates of pangolinstr.com website • Creation of proposals, qualification packages, resumes, and firm marketing materials in pursuit of structural engineering projects • Creation of miscellaneous marketing and social media materials • Yearly state-of-the-business reporting and advisement on business goals • Strategic direction consultation of business practice Show less



American Express

• United States
• Financial Services
• 700 & Above Employee

• Sr. Business Architect

  • Dec 2017 - Oct 2019

  • Conception, creation, production implementation and management of multiple reporting suites for enterprise business partners utilizing Microsoft Power BI, allowing them near-real-time visibility into agile team behavioral patterns, aggregation of team's work focus, business planning, and critical KPI measurements• Enabled various partner groups (Mobile & Web Engineering, CI/CD, Mobility Champions) to realize their reporting and automated systems goals• Integration with AMEX enterprise big data platform through use case direction, documentation and pilot implementation Show less

• Sr. Product Manager

  • Dec 2015 - Dec 2017

  • Planning and implementation of a SAAS self-service reporting solutions utilized throughout the enterprise for the purpose of platform spending, investment tracking and executive reporting• Conception, authoring, socialization and promotion of the working processes of 'Tech Platform Ownership', transitioning from the existing enterprise project-spend model with minimal disruption to existing business processes• Senior executive reporting and presentation materials conception and creation Show less



Choice Hotels International

• United States
• Hospitality
• 700 & Above Employee

• Product Manager

  • Dec 2014 - Aug 2015

  • Management and coordination of present and future Mobile Application Team initiatives; enabling one of the largest agile teams in the company to generate quality, high-production output. • Reliable estimation, planning, and delivery of long-term team commitments and assistance to our partner project teams while also spearheading conception and UI/UX design of next generation mobile applications. • Management and coordination of present and future Mobile Application Team initiatives; enabling one of the largest agile teams in the company to generate quality, high-production output. • Reliable estimation, planning, and delivery of long-term team commitments and assistance to our partner project teams while also spearheading conception and UI/UX design of next generation mobile applications.



GoDaddy

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Product Owner

  • Mar 2014 - Sep 2014

  • Strategic direction and multi-team coordination of a ~$2 million content management system (CMS) implementation on GoDaddy.com using Atlassian JIRA• Prioritization, feature elaboration and project execution across multiple collaborative teams delivering consistent, high-value results to customers and stakeholders using Agile Scrum methodology• Reliable estimation and delivery of complex multi-sprint releases using velocity, capacity planning, work breakdown structure exercises, risk prioritization, and concise story and acceptance criteria definition Show less

• Product Manager - Mobile

  • Oct 2009 - Mar 2014

  • Responsible for mobile product performance, strategic direction, roadmap, project conception, KPI definition and reporting which led to revenue increases of over 100% each year• Continuous improvement and expansion of GoDaddy’s mobile web and app offerings with focus in sales performance, new customer acquisition and customer retention to suit the platform and corporate strategy• Increase to GoDaddy mobile app average user rating from 2 ½ stars in Q4 2009 to 4 ½ stars across all platforms in Q2 2012 resulting in multiple award nominations and competitor emulation • Creation of a unique mobile email solution for iOS and Android that allows customers to utilize GoDaddy’s cloud storage product in conjunction with email as an attachment handler; allowing users to send and receive files that are not supported natively in iOS• Continual discovery and prioritization of project opportunities through research and quantification of KPIs on multiple analytics platforms; Google Analytics, proprietary data cubes and Tableau • Status communication and presentation to stakeholders throughout the organization that is thorough, accurate, timely and facilitates critical decision making Show less



Go Daddy Software

• Website Marketing Manager

  • Aug 2008 - Oct 2009

  • Conception and management of marketing endeavors for the Marketing Solutions product group: marketing overview, strategy, roadmap documents, competitive analysis, product positioning, visibility and creative direction for online and direct mail consumer touch points • Conception and management of marketing endeavors for the Marketing Solutions product group: marketing overview, strategy, roadmap documents, competitive analysis, product positioning, visibility and creative direction for online and direct mail consumer touch points



US Airways (now American Airlines)

• Airlines and Aviation
• 700 & Above Employee

• eCommerce Product Manager

  • Feb 2006 - Jul 2008

  · Business analysis and management of simultaneous large and quick-hit eCommerce projects on usairways.com, which generates nearly 3 billion dollars per year · Responsible for a gamut of the project/product management activities on both new and existing products including identifying end-user needs, creation of project plan, development of requirements, coordination and management of resources, user-interface design, iterative usability testing, analysis of key analytics, authoring of use cases, user acceptance testing, and end user training Show less



Maryland State Highway Administration

• United States
• Civil Engineering
• 700 & Above Employee

• IT Project Manager

  • Sep 2004 - Jan 2006

  · Management of simultaneous mission-critical, major and minor Software Development Life Cycle projects in all stages of the project lifecycle including requirements management, analysis, development, design, testing, deployment and support · Coordination of various internal and external resources, contract and schedule negotiation and preparation, analysis of project issues and implementation of appropriate solutions · Objective review of project proposals for compliance of scope and qualifications as well as subjective review of methodology and proposed solutions · Selected as team leader for Information Technology Division self-improvement initiative Show less