Experience

Conviva Care Center

• United States
• Hospitals and Health Care
• 500 - 600 Employee

• Desktop/End User Support Engineer 2

  • Sep 2021 - Present

  Jacksonville, Florida, United States

• Senior Network Administrator

  • Jan 2021 - Present

  Jacksonville, Florida, United States Market Lead for Jacksonville & Tampa

• Network Manager

  • Mar 2018 - Dec 2020

  Jacksonville & Tampa FL Market Lead for the Jacksonville & Tampa area.



Quantum Technology Partners

• United States
• Information Technology & Services

• Network Administrator

  • Jun 2013 - Mar 2018

  Jacksonville, Florida Area Provide IT support to all Jacksonville MCCI offices.



MCCI Medical Group, Inc

• Clerical

  • Jul 2011 - Jun 2013

  Callahan, Florida Provided customer service to patients and other Dr. Offices. Scanned and uploaded documents daily into our EMR system. Provided technical services to other staff members and Provider.



Allstate

• United States
• Insurance
• 700 & Above Employee

• Account Bookkeeping Financial Representative

  • Jun 2002 - Jul 2011

  Jacksonville, Florida Area Provided customer service to Agents, payroll clerks and policyholders. Reconciled account payments and cleared monthly suspense accounts. Worked in Marketing department marking up material with proper information for agents. Presented to graphic designers who in turn made proper corrections. Then submitted to Compliance Dept to verify changes are correct.