Experience

Alula

• United States
• Security Systems Services
• 1 - 100 Employee

• Sales Engineer

  • Sep 2018 - Present

• Sales Engineer

  • Sep 2018 - Present



Digital Monitoring Products

• United States
• Security and Investigations
• 200 - 300 Employee

• Regional Training Manager

  • Jan 2013 - Aug 2018

• Regional Training Manager

  • Jan 2013 - Aug 2018

  Primarily responsibilities include scheduling and providing learner-centered, performance-based, hands-on training for new and existing DMP dealer installation, technical service, central station, and sales personnel. Providing assistance with receiver system, automation system, and remote programming software installation. Transforming both sales and technical personnel into experts in the design, installation, programming, troubleshooting, and operation of DMP systems.



SICK Sensor Intelligence

• Corporate Trainer

  • Jul 2012 - Jan 2013

  Responsible for educating SICK distribution partners, end users, and SICK employees on the manufacturer’s major product offerings (Industrial Sensors, Safety Systems, Automatic Identification Solutions). This is accomplished via classroom trainings, E-Learning courses, and on-site presentations. Organize and develop training manuals, guides, equipment demonstration units, and course materials such as power points, CD’s, and software for course attendees. Responsible for educating SICK distribution partners, end users, and SICK employees on the manufacturer’s major product offerings (Industrial Sensors, Safety Systems, Automatic Identification Solutions). This is accomplished via classroom trainings, E-Learning courses, and on-site presentations. Organize and develop training manuals, guides, equipment demonstration units, and course materials such as power points, CD’s, and software for course attendees.



WEBCO Security

• United States
• Consumer Services
• 1 - 100 Employee

• Technology Sales Associate

  • Dec 2011 - Jul 2012

  Duties include establishing and building relationships with prospective customers by regularly contacting prospects in face-to face meetings, by phone, and by email to generate new and repeat business. Worked to present specific proposals and bids to prospective customers, clarify their needs, and revise proposals to meet these needs. Primary areas of focus are the selling and promoting of residential and commercial security, video, and life safety solutions, including (but not limited to) GE Security, CSC, and Alarm.Com product lines. Show less



UTC Fire and Security/Interlogix

• Intrusion Application Engineer

  • Jun 2010 - Nov 2011

  Primarily responsible for providing field support for UTC/Interlogix North Central Region’s (Midwest) existing, as well as prospective, dealer direct and distribution customers. My area’s of responsibility lie primarily in the training, programming, troubleshooting, support, and system layout of our Intrusion and Video line of products. These include the NetworX, Concord, Simon, and TruVision product lines along with a strong emphasis on the Alarm.Com Interactive Services solution for the above mentioned systems. Related duties include managing the Alarm.Com Dealer Website for the Interlogix sales force, field installation support of Alarm.Com products (GSM modules, cameras, video servers, zwave devices, etc) for UTC/Interlogix customers, in addition to classroom/Webex trainings. Classroom training sessions are held both on a scheduled, and on an as needed basis throughout the territory, in both distribution outlets and individual dealer offices. Show less



UTC Fire and Security

• District Distribution Sales Manager

  • Jun 2009 - Jun 2010

  Responsible for managing branch sales, with a focus on maximizing profits and minimizing overall expenses. Facilitated the achievement of branch sales/profit goals. Worked to ensure development of current business and the addition of new business. Developed and cultivated good customer relations via face-to-face contact. Responded to customers’ needs, consistent with corporate standards, culture, and business practices. Identified and implemented solutions to customers’ needs/problems. Primarily responsible for the following product lines; Intrusion (Concord, NetworX, Simon, families as well as all related wireless and hardwire devices), Video (Truvision), Access Control (Topaz), and Fiber (IFS). Show less

• Corporate Trainer

  • Jul 1999 - Jun 2009

  Designed dealer specific training programs for some of GE Security's most promising new customers. Specifically, the AIN, Protection One, Pinnacle, Firstline, and Protect America dealer networks. Assisted GE Security Territory Sales Managers on an as needed basis with their various customer training needs, including dealer site visits, as well as Web conferencing. Constructed training equipment for use in the training department's scheduled and unscheduled courses. Responsible for the construction of training demonstration kits for use by our dealers in a classroom setting to enable the end-user a hands-on training experience. Aided in the development of various control panel training Power Point classroom presentations for use by the training, as well as sales departments. Implemented web based training solutions for the Intrusion, Access, and Video product lines using recorded Webex presentations. This resulted in significant cost savings not only to the company, but for the dealer base as well due to reductions in travel and catering expenditures. Main product areas of focus were the Concord, NetworX, Advent, and Simon families, as well as related panel software and wireless and hardwire devices. Show less