Chris Atanasov

Customer Support and Test Engineer at GotoAdmins
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Contact Information
Location
Bulgaria, BG
Languages
  • English Professional working proficiency

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Bio

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Credentials

  • QA Complete
    Pragmatic IT Learning & Outsourcing Center
    Apr, 2021
    - Sep, 2024
  • QA Engineering
    Software University (softuni.bg)
    May, 2019
    - Sep, 2024

Experience

    • Bulgaria
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Customer Support and Test Engineer
      • Aug 2019 - Present

      Managing communication between regional support technicians and the development team as well as servicing second level technical requests and managing firewall permissions and testing a variety of applications. Managing communication between regional support technicians and the development team as well as servicing second level technical requests and managing firewall permissions and testing a variety of applications.

    • Switzerland
    • IT Services and IT Consulting
    • 700 & Above Employee
    • First Line Support
      • Oct 2018 - Nov 2018

      Tech support for corporate clients.As first line contact I managed remote session as well as a variety of software trouble shooting over email/chat. Tech support for corporate clients.As first line contact I managed remote session as well as a variety of software trouble shooting over email/chat.

    • Egypt
    • Human Resources
    • 1 - 100 Employee
    • Freelance
      • Jun 2012 - Oct 2018

      Worked as a non-contract freelance in several different fields including seasonal customer service,retail stores,construction, marketing and sales. Worked as a non-contract freelance in several different fields including seasonal customer service,retail stores,construction, marketing and sales.

Education

  • High School "Saint Metodi"
    High School Diploma, Foreign Languages and Literatures, General
    2011 - 2012

Community

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