Release Manager

• Nov 2022 - Present

Submissions Specialist

• Feb 2022 - Nov 2022

Executes releases and support for mobile titles, such as Hearthstone and Warcraft Arclight Rumble on First Party such as, Apple, Google, Amazon, OneStore, Samsung, Huawei. Assists with submission, as well as updates of game build, assets, and metadata to each portal as defined by First Party. Collaborates with QA, Production, and Marketing to keep track of schedules, initiating regular syncs for any upcoming events or requests, as well as relaying updated requirements and processes from First Party. Keeps a constant line of communication with the internal teams to mitigate any risks, resolve issues that may hinder approvals, as well as streamline processes with each submission. Assists with procuring details for and submitting Age Ratings across multiple regional boards for Overwatch 2 and WoW: Dragonflight. Handles miscellaneous tasks, such as: Mastering builds for multiple platforms Assisting with creation and managing First Party accounts Performing live verification checks of online stores Documenting processes, procedures, and best practices Show less

Submissions Coordinator

• May 2021 - Jan 2022

Works proactively with the QA Lead and Producer on game projects to keep track of key dates to be mindful of to ensure submission materials are submitted to First Party (Microsoft, Sony, and Nintendo) in a timely manner.Communicates with Ratings Board to acquire necessary ratings for each territory for all of our titles.Holds sign off meeting prior to submitting materials with necessary stakeholders present to discuss any open issues Maintains an open line of communication with First Party (Sony, Microsoft, Nintendo) when submission materials are submitted on their respective portals.Writes emails in both Japanese and English to send out notices to necessary stakeholders when communicating with our counterpart in Japan, SEGA of Japan and ATLUS Japan.Works closely with Sales Ops team on setting up backend modules for every title, ensuring all details are input accurately, as well as ensuring details are updated with them prior to any submissions.Troubleshoots submission issues from First Party and problem solves with internal teams, with the QA Lead, Producer, and Submissions team. Show less

Licensing Coordinator

• Nov 2016 - May 2021

Maintains and supports the Atlus licensing business by expanding brand awareness of Atlus IP, notably Persona 5, through licensed merchandise and events. Acts as a liaison for communications between the licensees and Licensing team in Atlus Japan, as well as the Marketing department. Translates documents and holds meetings from Japanese to English and vice versa.Plans, budgets, manages, and executes consumer licensed events, such as Anime Expo. Researches potential licensees and provides analysis. Show less