Experience

Fruit Street

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Talent Acquisition Associate

  • Aug 2021 - Present

  Fruit Street Health PBC (Public Benefit Corporation) offers a suite of telemedicine services that address prevention, management, and reversal of the disease. Our flagship product, Fruit Street’s Diabetes Prevention & Weight Loss Program (fruitstreet.com), delivers the CDC’s diabetes prevention program via video conferencing with Registered Dietitians. This program is designed to help 88 million Americans with prediabetes prevent Type 2 diabetes via lifestyle medicine. With the onset of the… Show more Fruit Street Health PBC (Public Benefit Corporation) offers a suite of telemedicine services that address prevention, management, and reversal of the disease. Our flagship product, Fruit Street’s Diabetes Prevention & Weight Loss Program (fruitstreet.com), delivers the CDC’s diabetes prevention program via video conferencing with Registered Dietitians. This program is designed to help 88 million Americans with prediabetes prevent Type 2 diabetes via lifestyle medicine. With the onset of the pandemic, we took this expertise in telemedicine along with our expert medical community to launch Fruit Street Clinic. Fruit Street Clinic is a HIPAA-compliant telemedicine service that allows individuals to talk to a doctor, get tested with at-home lab tests, receive mailed prescriptions, and video chat with mental health clinicians. Join our community of investors and advisors to set a new standard of care. Investments typically vary from $25,000 - $100,00 and can be invested using an IRA/401K without a tax penalty. Show less



Magic

• United States
• Outsourcing and Offshoring Consulting
• 500 - 600 Employee

• Magic Dedicated Assistant

  • Aug 2021 - Present

  Sourcing physicians, healthcare advisors, and investors using a variety of search methods to build a robust candidate pipeline. Prospecting, generating, qualifying, processing, and following up on leads and appointment setting. Handling recruitment for crowdfunding portal called Healthcare Shares — a network of healthcare professionals who want to make angel investments into early-stage social impact healthcare ventures. Promoting the company's reputation and attractiveness as a good… Show more Sourcing physicians, healthcare advisors, and investors using a variety of search methods to build a robust candidate pipeline. Prospecting, generating, qualifying, processing, and following up on leads and appointment setting. Handling recruitment for crowdfunding portal called Healthcare Shares — a network of healthcare professionals who want to make angel investments into early-stage social impact healthcare ventures. Promoting the company's reputation and attractiveness as a good employment opportunity. Building a relationship with advisors and investors. Research tasks - Connect to benefit managers in the top 1,000 largest employers in the United State, Employee Benefits Councils and Employer Healthcare Conferences, Healthcare, Entrepreneurship, and Business Podcasts, etc. Show less



Business Switch

• Australia
• Technology, Information and Internet
• 1 - 100 Employee

• Sales Administrative Associate

  • Mar 2017 - Sep 2020

  Business Switch started in Australia and outsourced in the Philippines. Trading name is HONCHO with different department and roles such as Web Developers, Data Analysts, etc., and I was part of the Sales Team which handles mainly services for ABN and Business Name Registration in Australia, including TFN, GST and a lot more business registration related services. As a Sales Admin/Service delivery Analyst, I make sure to work on lodging clients application/registrations, delivering our services… Show more Business Switch started in Australia and outsourced in the Philippines. Trading name is HONCHO with different department and roles such as Web Developers, Data Analysts, etc., and I was part of the Sales Team which handles mainly services for ABN and Business Name Registration in Australia, including TFN, GST and a lot more business registration related services. As a Sales Admin/Service delivery Analyst, I make sure to work on lodging clients application/registrations, delivering our services on a timely manner. I also took care of escalated concerns making sure it will be resolved. Also worked with brand managing, onboarding clients after registering with us and answering chat and email queries. Show less



Capital One

• United States
• Financial Services
• 700 & Above Employee

• Senior Operations Representative

  • Aug 2016 - Nov 2017

   Handles 30-50 incoming and outbound calls daily to provide customers debt information, helps resolve accounts with an average of 3 months in delinquency by recommending solutions, provides credit card usage, verification of payment, online technical support, and assists with other account-related concerns.  Fraud / Disputes: Handles inbound calls to identify and investigate possible fraudulent activities, taking actions on securing account protection, and assists customers and merchants… Show more  Handles 30-50 incoming and outbound calls daily to provide customers debt information, helps resolve accounts with an average of 3 months in delinquency by recommending solutions, provides credit card usage, verification of payment, online technical support, and assists with other account-related concerns.  Fraud / Disputes: Handles inbound calls to identify and investigate possible fraudulent activities, taking actions on securing account protection, and assists customers and merchants in clearing fraud and dispute concerns.  Maintained compliance with fair debt practices and regulatory guidelines. Delivered exceptional customer service on all calls while maintaining a calm and professional demeanor in challenging circumstances.  Trained new team members on company services and performance strategies and provided mentoring. Achieved performance goals on a consistent basis. Show less