Chris Andrews

Customer Success Manager at ComplianceQuest
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Contact Information
us****@****om
(386) 825-5501
Location
Toledo, Ohio, United States, US

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Experience

    • United States
    • Software Development
    • 200 - 300 Employee
    • Customer Success Manager
      • Apr 2022 - Present

      Toledo, Ohio, United States

    • United States
    • Market Research
    • 1 - 100 Employee
    • Client Success Manager
      • May 2021 - Mar 2022

      Toledo, Ohio, United States

    • United States
    • Oil and Gas
    • 1 - 100 Employee
    • Business Development Manager
      • Oct 2020 - Apr 2021

      Toledo, Ohio Metropolitan Area Satelytics is a cloud-based geospatial analytics software suite. As a Business Development Manager, I partner with our project scientists to research and align Satelytics analytics software suite to an organizations business need. Satelytics uses multi or hyper-spectral imagery gathered from satellites, UAV, planes, and fixed cameras alerting our customers in oil and gas, power, pipeline, rail, mining and water to identify operational challenges as early as possible. Pinpointing… Show more Satelytics is a cloud-based geospatial analytics software suite. As a Business Development Manager, I partner with our project scientists to research and align Satelytics analytics software suite to an organizations business need. Satelytics uses multi or hyper-spectral imagery gathered from satellites, UAV, planes, and fixed cameras alerting our customers in oil and gas, power, pipeline, rail, mining and water to identify operational challenges as early as possible. Pinpointing the specific problem, its location and magnitude, is critical to minimizing cost, impact, and operational disruption. Show less

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Client Solutions Manager
      • Nov 2013 - Oct 2020

      Toledo, Ohio Area -Responsible for supplier management and contractual governance for IT Infrastructure Services vendors. -Exceeded revenue goals for year 2014-2019 -Manage and negotiate contracts between Oracle and IBM, to procure software for projects totaling over $250M. -Processed over $20M of Oracle support annually, for IBM, at over a 96% renewal rate. Vendita Technology Group began as a collection of experts coming directly from technology giants, like Oracle and IBM, with a mission to… Show more -Responsible for supplier management and contractual governance for IT Infrastructure Services vendors. -Exceeded revenue goals for year 2014-2019 -Manage and negotiate contracts between Oracle and IBM, to procure software for projects totaling over $250M. -Processed over $20M of Oracle support annually, for IBM, at over a 96% renewal rate. Vendita Technology Group began as a collection of experts coming directly from technology giants, like Oracle and IBM, with a mission to simplify the process of purchasing, deploying and managing our clients’ IT environments. Our early success comes from the strong partnerships we have with trusted companies, like Oracle, IBM, Gartner and Dun & Bradstreet. We help build and manage our customers’ ideal on-premise, off-premise and cloud workplaces by reselling Oracle and IBM components, offering IT solutions and providing license management. And now we are most excited with our recent and original technology developments, born from our experience with Oracle and IBM products and services. Our customers – and Oracle and IBM themselves – came to us in need of a way to bring Oracle software and databases together with IBM and other hardware platforms. We call it a converged system – and we built it. Vendita Power DS is a revolutionary converged system with seamless software and hardware compatibility, functionality, monitoring and management. In addition to reselling all Oracle and IBM products and services, Vendita Technology Group now offers custom solutions to technology challenges, including Vendita License Management, Vendita Power DS and a specific list of targeted technology services that directly relate to Oracle, IBM and our own product offerings. Technologies: Master Automation Solution(MAS), Oracle Database, MySQL, RedHat, AIX, Oracle Linux, OVM, Peoplesoft, Software as a Service (SaaS) Show less

    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Google Market Manager
      • Aug 2012 - Oct 2013

      Toledo, Ohio Area -Hire and manage in store staff, and ensure they are providing excellent customer service. -Organize and facilitate product training, to showcase new products and services. -Exceeded sales goals for Christmas sales season, 2012. As a pioneer in outsourced sales and marketing, MarketStar has supported the vision and promoted the success of hundreds of both large and small companies across the world. Each day, MarketStar's team manages more than 80,000 commercial accounts, visits… Show more -Hire and manage in store staff, and ensure they are providing excellent customer service. -Organize and facilitate product training, to showcase new products and services. -Exceeded sales goals for Christmas sales season, 2012. As a pioneer in outsourced sales and marketing, MarketStar has supported the vision and promoted the success of hundreds of both large and small companies across the world. Each day, MarketStar's team manages more than 80,000 commercial accounts, visits 1,250-plus retail stores, interacts with over 8,000 customers via phone, and influences more than $13 million in sales for our clients. Show less

    • Wireless Services
    • 300 - 400 Employee
    • Verizon Store Manager
      • Oct 2010 - Nov 2011

      Toledo, Ohio Area -Manage and train sales team, to ensure they service the customer, while working to achieve and surpass sales goals. -Market to local businesses and set up accounts for their employees to purchase from. -Share best practices, with Store Managers from other stores in our market, to ensure the entire team is successful and meeting sales goals. The Cellular Connection (TCC) is the largest Verizon Premium Wireless Retailer in the U.S. with more than 550 locations across the country.

    • United States
    • Insurance
    • 700 & Above Employee
    • Property and Casualty Specialist
      • Jun 2009 - Oct 2010

      Toledo, Ohio Area -Prospect for new Fire and Auto insurance customers, through various methods. Internet requests, referrals, and existing customers. -Present full portfolio for products to existing or potential customers. -After initial sale, follow up with customers to discuss additional products, life insurance, bank products, financial services.

    • United States
    • Wholesale Building Materials
    • 700 & Above Employee
    • Territory Manager
      • Jun 2008 - Feb 2009

      Toledo, Ohio Area -Responsible for 250+ retail locations in a designated sales territory. -Ensure product availability for all customers and help with inventory issues. -Present and demonstrate new products at Trade Shows and contractor events within big box locations. -New product roll out, present samples of the product to the buyer for each location, example Hardscapes.

Education

  • University of Toledo
    Bachelor of Science (B.S.), Sports Administration
    1998 - 2000
  • University of Toledo
    Associate of Arts (A.A.), Communications
    1995 - 1998
  • Whitmer High School
    High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
    1989 - 1993

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