Customer Service and Shipping Manager

• Apr 2021 - Present

Small Business Owner

• Sep 2020 - Present

https://www.staleashell.com/ https://www.staleashell.com/

Freelance Photographer

• Jan 2008 - Present

Photographer from Detroit, MI. Experiences include wedding, lifestyle, portrait, product, and documentary photography. I am always on the search for new clients. Photographer from Detroit, MI. Experiences include wedding, lifestyle, portrait, product, and documentary photography. I am always on the search for new clients.

ShopKeeper

• Oct 2019 - Present

https://www.etsy.com/shop/SchnacksVintage https://www.etsy.com/shop/SchnacksVintage

Retail Operations and E-Commerce Manager

• Sep 2014 - Apr 2021

•Managed 6 retail storefronts in the city of Detroit, as well as managing our e-commerce store. This includes employee staffing, training, and monitoring. •Implemented customer services techniques and training to employees to ensure we are providing a standard of great customer service. Went above and beyond to ensure customer service issues were corrected and understood to prevent from happening again. •Introduced and managed an inventory system for both in-store and online for both employees and our customers. •Kept inventory levels steady by ordering existing products from vendors, as well as introducing new products. •Merchandised new and existing products to enhance sales revenue. Helped design and remodel stores to match current retail trends. •Created and met sales goals yearly. Have exceeded expectations by 35% in some cases. •Re-designed and re-branded Pure Detroit’s E-commerce website with a new and updated inventory system, imagery, marketing, and overall a simple shopping experience for customers. •Directed brand campaigning with Faygo, Stroh’s, and Harvey’s Seatbelt Bags. Created and managed events to introduce customers to new products. •Worked with expanding tourism in Detroit by managing a team to give tours of Detroit. •Packed / shipped items sold online to customers and ensured we shipped items on time. Show less

Video editor

• Jun 2015 - Sep 2020

Visual Merchandiser

• Sep 2013 - Jul 2015

• Merchandised beer and wine in high end and commercial markets across Oakland, Macomb, and Wayne County. Lead merchandiser for resets, accounts with large orders, and region. • Trained and supervised new incoming merchandisers. • Recognized by corporate on positive feedback from accounts. • Merchandised beer and wine in high end and commercial markets across Oakland, Macomb, and Wayne County. Lead merchandiser for resets, accounts with large orders, and region. • Trained and supervised new incoming merchandisers. • Recognized by corporate on positive feedback from accounts.

Camera Operator

• 2014 - 2014

Second shooter for various weddings

Camera Operator

• 2014 - 2014

Photographer

• 2014 - 2014

Photographer

• 2014 - 2014

Photographer

• 2014 - 2014

Freelance Camera Operator

• Aug 2013 - Aug 2013

Freelance camera operator for news segment on Detroit Bankruptcy. Freelance camera operator for news segment on Detroit Bankruptcy.

Production Assistant

• Jun 2013 - Jun 2013

Production Assistant

• Feb 2013 - Feb 2013

Freelance Camera Operator

• Oct 2012 - Oct 2012

Freelance camera operator (b-roll) for a Nokia production titled "Lords of Detroit" Freelance camera operator (b-roll) for a Nokia production titled "Lords of Detroit"