Chris Hobdy

System Administrator at Elite Home Products, Inc
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
United States, US
Skills

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Bomgar Representative Essentials v16
    Bomgar Corporation
    Dec, 2017
    - Nov, 2024
  • KCS V5 Foundation
    HDI
    Dec, 2017
    - Nov, 2024
  • CompTIA Security+
    CompTIA
    May, 2020
    - Nov, 2024

Experience

  • Elite Home Products, Inc
    • System Administrator
      • Aug 2020 - Present

      A focus on expanding and improving our online B2C platform.

  • Thompson Technologies
    • Staff Support Analyst for Chick-fil-A
      • Sep 2019 - Apr 2020

      • Remotely troubleshoot issues affecting networks, servers, VPN software, desktops, tablets, phones, printers & laptops (Mac, Linux, & Windows).• Manage security profiles using Okta & Duo for MDM• Troubleshoot issues affecting cloud technology (O365, AWS, JiRA, Atlassian...)• Using CB Protection, asses the security of files that users are executing, then approve or deny the files based on known malware signatures• Manage users using Active Directory as a privileged… • Remotely troubleshoot issues affecting networks, servers, VPN software, desktops, tablets, phones, printers & laptops (Mac, Linux, & Windows).• Manage security profiles using Okta & Duo for MDM• Troubleshoot issues affecting cloud technology (O365, AWS, JiRA, Atlassian...)• Using CB Protection, asses the security of files that users are executing, then approve or deny the files based on known malware signatures• Manage users using Active Directory as a privileged user• Encrypt/Decrypt files & drives using enterprise Bitlocker and WorkspaceOne• Image and harden Mac & Windows machines with the latest operating systems/patches/updates.• Using ServiceNow, manage a queue of tickets and work them until resolution or escalated issues when necessary.• Work with multiple teams and departments to resolve issues.• Multiple perfect survey reviews Show more Show less

  • Thompson Technologies
    • Help Desk Analyst
      • Nov 2017 - Jul 2019

      • Remotely troubleshoot networks, servers, POS devices, desktops, KPS units, iPads, and cell phones • Create tickets via ServiceNow and maintain necessary documentation to track the ticket to resolution or escalate issues if necessary• Work with multiple departments to resolve issues• Troubleshoot and order replacement equipment when deemed necessary• Submit requests to NCR to order hardware• Flag and create KCS knowledge base documents• Follow Standard Operating… • Remotely troubleshoot networks, servers, POS devices, desktops, KPS units, iPads, and cell phones • Create tickets via ServiceNow and maintain necessary documentation to track the ticket to resolution or escalate issues if necessary• Work with multiple departments to resolve issues• Troubleshoot and order replacement equipment when deemed necessary• Submit requests to NCR to order hardware• Flag and create KCS knowledge base documents• Follow Standard Operating Procedures set in place• Work closely with NCR hardware and software• Communicate with team members and Operators daily, who all have different levels of technical knowledge. I must quickly assess how technically savvy the individual I’m dealing with is and adjust accordingly. Show more Show less

  • Atlanta Classical Academy
    • Freelance Web Developer
      • Oct 2018 - Feb 2019

      • Using Greater Giving's CMS, I designed Atlanta Classical Academy's silent auction web site. I used HTML and CSS to design the UI and UX of the site, I also added payment processing components which processes payments using TLS encryption and made it easy for guest to purchase tickets and register their credit cards for the auction.• With my help, we were able to double the proceeds from last year’s event.

  • EFI Global
    • Freelance Web Developer
      • Sep 2016 - Dec 2016

      • Using Adobe, I created a custom pdf form which communicated with a 3rd party app using JavaScript

  • Elite Home Products, Inc.
    • Internship
      • May 2016 - Aug 2016

      • Created new and tweaked MSSQL queries that aided the database administrators search through millions of warehouse records.

  • Elite Home Products, Inc.
    • Internship
      • May 2015 - Aug 2015

      • Created new and tweaked MSSQL queries that aided the database administrators search through millions of warehouse records.

Education

  • Georgia Piedmont Technical College (formerly DeKalb Technical College)
    -

Community

You need to have a working account to view this content. Click here to join now