Experience

Care Park

• Australia
• Real Estate
• 1 - 100 Employee

• Cash Collection Manager

  • Mar 2020 - Present

  Responsible for management of the cash room and meter collections for various clients across both Metropolitan Melbourne and Regional Victoria. Tasks and responsibilities include:• Establishing and managing cash collection operations;• Contract management and implementation;• Liaising with clients;• Provision of client and customer service;• Review, evaluation and implementation of continuous improvement systems;• Operational banking, reporting and budgeting; and• Provision of day to day operational duties.

• Portfolio Manager

  • Jul 2019 - Mar 2020

  Responsible for facility operations and management of over 30 car parking sites across Melbourne and Regional Victoria. Sites range from multi-level carparks and basement carparks to aboveground car parking sites.Tasks and responsibilities include:• Establishing and managing parking operations;• Management and maintenance of car parks and associated car parking equipment (including repairs and improvements);• Contract management and implementation;• Project management;• Liaising with property owners;• Provision of client and customer service;• Ensuring optimum presentation of car parks in accordance with organizational standards;• Review, evaluation and auditing of parking transactions;• Implementation of continuous improvement systems;• Operational reporting and budgeting (including OH&S and risk assessments);• Provision of day to day operational duties.



Greenco Parking

• Real Estate

• Area Manager

  • Aug 2010 - Jun 2019

  Responsible for the operations of up to 15 car parking sites across Metropolitan Melbourne. Client base included (but not limited to) Melbourne City Council, RMIT and Melbourne Health (Royal Melbourne Hospital). Duties included: • Management and maintenance of car parks and associated car parking equipment (including repairs, improvements and additions); • Managing and coordinating contractors; • Training and development of staff; • Managing access for all sites; • Liaising with landlords; • Provision of client and customer service; • Operational reporting and budgeting (including OH&S and risk assessments); • Review, evaluation and auditing of timesheets and parking transactions; • Checking that goods and services have been delivered to the satisfaction of the company before invoices are approved for payment;



City of Melbourne

• Australia
• Government Administration
• 700 & Above Employee

• Car Parking Supervisor

  • Sep 2009 - Aug 2010

  Responsible for the operations and management of all Melbourne City Council car parking sites. Duties and responsibilities included (but not limited to): • Management and maintenance of carparks and associated car parking equipment; • Managing access for all sites; • Managing and coordinating contractors; • Client and customer service; • Handling customer complaints; • Training and development of staff; • Checking and authorizing timesheets; • Checking that goods and services have been delivered to the satisfaction of the company before invoices are approved for payment; • Undertaking operational reporting including OH&S inspections and detailed risk assessments; • Point of contact for cash collections; and • Provision of day to day operational duties.



Premier Parking

• Area Manager

  • Jul 2004 - Sep 2009

  Responsible for the operations and management of various carparking sites under the care of Premier Parking in Melbourne. Responsible for the operations and management of various carparking sites under the care of Premier Parking in Melbourne.