Christian Jacobsen

Chief Technology Officer at Servicelovers
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Contact Information
us****@****om
(386) 825-5501
Location
DK
Languages
  • Danish Native or bilingual proficiency
  • German Elementary proficiency
  • English Professional working proficiency
  • Faroese Limited working proficiency
  • Swedish Limited working proficiency

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LinkedIn User

Christian is a true leader. Everyday working with him was joyful. He is very easy to communicate as he is a real human being and he is very knowledgable and technical.These two factor has made him a true leader. He is very good to develop the skills of the team through the tasks. He has a very strong and developed tool box, says that he has complete overview about whole of the process. He is very detail oriented and user centric director.

Soeren Rode Jain Andreasen

Christian worked for me as SCRUM Master in 3-4 agile teams for more than a year. I was implementing SCRUM as a development method in my department and decided that we needed to focus on getting agile values and mindset among employees as well. Christian ensured that we got agile processes up and running in all teams. He constantly motivated the teams to challenge old habits and strive for more agility. The teams got incrementally more and more self-confident and Christian handed over the SCRUM Master responsibility and tasks to other members in the teams before leaving in a very nice way. I can highly recommend Christian as a consultant and change agent for anyone interested in implementing an agile mindset in their organization.

Hans Kilian

I had the pleasure of having Christian as the scrum master for our team in Danske Bank. He's the best scrum master I've worked with. He has a solid grasp of the agile setup and helps the team improve by asking the right questions at the right time. He's enthustiastic, has a high work ethic and is very pleasant to work with. Highly recommended.

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Credentials

  • Berkeley Executive Education - Digital Transformation: Leading People, Data & Technology
    Emeritus
    Feb, 2021
    - Nov, 2024
  • Certified ScrumMaster
    -
    Jan, 2011
    - Nov, 2024

Experience

    • Denmark
    • Consumer Services
    • 1 - 100 Employee
    • Chief Technology Officer
      • May 2021 - Present

      Heading up Servicelovers product development and delivery. Being responsible for:- Product roadmap and customer requirement support - Servicelovers Software-as-a-Service platform - Development team and DevOps - Assuring modern delivery processes and methods - Assuring a data driven approach in everything we do - Assuring privacy, data protection and security

    • Supervisory Board Member
      • Oct 2014 - Present

      Member of Supervisory Board at ServiceLovers

    • Denmark
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Manager
      • Jul 2020 - Apr 2021

    • Consulting Director
      • May 2018 - May 2020

      Helping clients achieve business objectives through creation of digital concepts and technical solutions. Starting from business/project goals and objectives I've been analyzing, conceptualizing, workshopping and specifying how to implement solutions. On the technical side I've been working closely troughout the projects with solution architects, developers and QAs to ensure the quality of the implementation. I've been working with different clients from companies with global reach to SMEs. As head of the department I was leading Additions consultants with advisory roles within business consultancy, user experience and digitial insights. Show less

    • Delivery Director
      • Sep 2015 - May 2018

      Responsible for overall deliveries and management on projects by Addition Consulting:Responsible for: - Implementing and upholding operational excellence- Defining processes and strategies to reach the goals laid down in the company strategy- Ensuring continuous focus on obtaining maximum productivity- Ensuring customer satisfaction through customer centric cooperation on all projects- Ensuring quality in both processes and deliveriesWorking with different clients in different roles:- Account Manager- Digital Advisor and Business Consultant- Project Manager Show less

    • Senior Business Consultant / Sitecore Product Owner
      • Jan 2015 - Sep 2015

      Consultancy responsibilities: - Strategic advisory and business development- Responsible for client solutions, specifications, scoping and deliveries within agile methods- Handling Proof of Concepts in complex solution areas. Testing new solution models and technologies- Product Owner for Sitecore Products and services- Pre-sale activitiesSitecore Product Owner responsibilities:- Responsible for Addition strategy and road map for both product/solutions and go-to-market strategy - Responsible for Addition Sitecore products and Frameworks Show less

    • Denmark
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Head of Technology, Copenhagen
      • May 2014 - Dec 2014

      My overall responsibility is to ensure that the tech department delivers projects, products and services in the right quality and on time. Responsibilities: - Department management- Staff management and recruiting - Professional development of the department - Process and Method Development - Quality Assurance - Product and service development- Pre-sales activities

    • Team Lead and Senior Technical Project Manager
      • Oct 2013 - May 2014

      As team lead I have the responsibility for leading two developing teams. One in Copenhagen and one Ukraine. My responsibilities covers personnel management, team management and professional development.As Technical Project Manager I deliver solutions for web, e-commerce, apps and intranets for clients in the Nordic region.I'm usually with throughout the process from selling solution to the final delivery.

    • Senior Technical Project Manager
      • Jun 2013 - Sep 2013

      As Technical Project Manager I delivered solutions for web, e-commerce, apps and intranets for clients in the Nordic region.

    • Denmark
    • Information Technology & Services
    • 1 - 100 Employee
    • IT Specialist and Agile Ninja, Founder and Owner
      • Feb 2011 - 2013

      Enables companies to adapt to agile techniques through consultancy services. Enables companies to adapt to agile techniques through consultancy services.

    • Denmark
    • Design Services
    • 1 - 100 Employee
    • Head of IT & Development & Associated Partner at 1508 A/S
      • Aug 2000 - Jan 2011

      Responsibilities: Management of the department, sales, HR, product development, knowledge sharing, professional development, adoption of new technology. Work: Personnel management, employee development, recruitment, technical offers writing, contract management, sales, aftermarket sales, capacity management, profiling the 1508s technical skills, quality assurance of deliverables and development setup. Skills: Leadership, strategy development, strategy implementation, user experience and accessibility, coaching, web standards, web technologies and Microsoft technologies. Results: • 1508 has had a positive result with good equity returns during the years when I was employed and associate partner. • Growing the development department to be 1508s largest department. • Delivery of more than 150 solutions to more than 75 different customers with great customer satisfaction. • 1508 is today a well known digital agency, recognized for their technical skills. • Establishment of independent functioning support unit for servicing customers. • Successful integration of acquired development department in existing development department. • Establishment and utilization of working with offshore suppliers. • Expansion of department from 4 to 25 employees. • Setting up development environments with continuous integration, automated testing and fully automatic. monitoring of QA and production environments. • Low employee turnover relative to other departments. • Winner of several Creative Circle Awards, Top of the Web and Sitecore Awards. Show less

    • Denmark
    • Government Relations Services
    • 1 - 100 Employee
    • Expert
      • 2009 - 2009

      In 2009 I was screened, assessed and selected to become one of the experts that The Danish Evaluation Institute (in short EVA - a Government Agency dealing with accreditation) is using for assessing and accrediting educations. I've participated in an accreditation of a new higher level educational program "E-Concept Developer". The fields I covered in working with EVA was: * Computer Science * Media and Communication areas * Design areas * Quality-assurance of educational programme Show less

    • Denmark
    • Advertising Services
    • 100 - 200 Employee
    • IT Consultant / web developer
      • 1999 - 2000

      Acting as both developer and tech lead in many web projects. Primary projects involved developing websites on CMS, webapplications, JavaScript framework. Technologies used: HTML, JavaScript, ASP, COM, VBScript, MS SQL Server, IIS, Access and Excel. Acting as both developer and tech lead in many web projects. Primary projects involved developing websites on CMS, webapplications, JavaScript framework. Technologies used: HTML, JavaScript, ASP, COM, VBScript, MS SQL Server, IIS, Access and Excel.

  • iNet Systems
    • Copenhagen Area, Denmark
    • IT Consultant / web developer
      • 1998 - 2000

      As self-employed all phases from sale to delivery and support was my job. Primary jobs was: Developing websites on my own CMS, webapplications, webtools and database development using HTML, CSS, JavaScript, ASP, COM, VBScript, MS SQL Server, IIS, Access and Excel As self-employed all phases from sale to delivery and support was my job. Primary jobs was: Developing websites on my own CMS, webapplications, webtools and database development using HTML, CSS, JavaScript, ASP, COM, VBScript, MS SQL Server, IIS, Access and Excel

    • United States
    • Software Development
    • 700 & Above Employee
    • IT supporter
      • 1998 - 1999

      Nice student job, where I was working as an IT supporter. My primary tasks were to set up computers, printers and network. IT was good, but I preferred to work in the development department. I tried to change but as a student worker I was not allowed. So I had to move on... (but a friend got my job in IT) Nice student job, where I was working as an IT supporter. My primary tasks were to set up computers, printers and network. IT was good, but I preferred to work in the development department. I tried to change but as a student worker I was not allowed. So I had to move on... (but a friend got my job in IT)

Education

  • Niels Brock - Copenhagen Business College
    Academic Profession Degree Programme, Datamatician (Datamatiker) - Advanced Computer Studies
    1998 - 2000
  • Avedøre Gymnasium
    HF, Secondary school
    1991 - 1993
  • Risbjergskolen
    Primary school, Primary school
    1980 - 1991

Community

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