SR. MANAGER, SERVICE DELIVERY

• Jul 2017 - Present

VP, CNSLT SYSTEMS ENG – CARD TECHNOLOGY INFRASTRUCTURE ENGINEERING

• Apr 2007 - May 2017

Lead a cross functional team of talented engineers, database administrators, system administrators and consultants. Provide leadership and escalation on project and production system issues. Lead a cross functional team of talented engineers, database administrators, system administrators and consultants. Provide leadership and escalation on project and production system issues.

PROJECT MANAGER/BUSINESS SYSTEMS ANALYST - BANK OF AMERICA

• Sep 2006 - Apr 2007

Provide project management leadership for significant Information Management projects including the relocation of the data warehouse and transition to the new platform utilized by 1500 end users. Provide leadership and escalation on project and production system issues Provide project management leadership for significant Information Management projects including the relocation of the data warehouse and transition to the new platform utilized by 1500 end users. Provide leadership and escalation on project and production system issues

BUSINESS SYSTEMS ANALYST

• May 2005 - Sep 2006

Utilized Agile methodology to plan, design, and launch efficient business, financial, and operations systems in support of core organizational functions and business processes. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements. Utilized Agile methodology to plan, design, and launch efficient business, financial, and operations systems in support of core organizational functions and business processes. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements.

IT PROJECT MANAGER - PROJECT EXCELLENCE TEAM

• Aug 1994 - May 2005

Required to manage multiple, large, complex IT projects concurrently from Mainframe to Web, complete systems development using a SDLC methodology to “Off the Shelf” configuration and deployment using our proprietary “APEx Methodology” Project sizes range from a minimum of 2500 man-hours (or over $800,000) to one $1 Billion Dual-Branding program (which was broken up into 16 projects which I coordinated through multiple Project Managers). Responsible for overseeing all stages of Project life cycles including monitoring and evaluating operations, programs, processes and practices for quality and effectiveness and make recommendations for improvement. Show less