Experience

Excel Transport International Co., Ltd.

• Thailand
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Customer Service

  • Jun 2021 - Present

  - Be a single point of contact - Coordinate with shippers, oversea agents, shippings, airlines, transport and consolidation team - Put shipment data in the system - Issue AWB and have customer check and return approval - Provide shipments tracking report and other reports as per customer's requirement - Bill invoice to customer and follow up if needed - Fulfil cost and revenue to complete job charge - Handle customer requests and other tasks as assigned - Be a single point of contact - Coordinate with shippers, oversea agents, shippings, airlines, transport and consolidation team - Put shipment data in the system - Issue AWB and have customer check and return approval - Provide shipments tracking report and other reports as per customer's requirement - Bill invoice to customer and follow up if needed - Fulfil cost and revenue to complete job charge - Handle customer requests and other tasks as assigned



ABDA Aviation Co., Ltd

• Samut Prakan, Thailand

• Cargo Operation Officer / Customer Service Officer

  • Feb 2021 - May 2021

  • Customer Service Officer - Booked space as customers' requests • Cargo Operation Officer - Keyed cargo information in the system - Checked and responded to DG acceptance inquiries from CS - Observed and ensured that GHA load cargo as planned - Notified the HQ station about offloaded cargo, part shipment, and transited cargo • Customer Service Officer - Booked space as customers' requests • Cargo Operation Officer - Keyed cargo information in the system - Checked and responded to DG acceptance inquiries from CS - Observed and ensured that GHA load cargo as planned - Notified the HQ station about offloaded cargo, part shipment, and transited cargo



Ruay Anan Co., Ltd.

• Part time staff

  • Jul 2020 - Jan 2021

  - Prepared and issued documents to present to the Department of Land Transport's registrars - Coordinated with the shipping agency and account team - Contacted and assisted customers - Prepared and issued documents to present to the Department of Land Transport's registrars - Coordinated with the shipping agency and account team - Contacted and assisted customers