Experience

Pizza Boli's

• United States
• Restaurants
• 1 - 100 Employee

• Regional Area Manager

  • Sep 2020 - Present

  • Work with franchisees and marketing to improve local sales. • Oversee the day-to-day operations of multiple Pizza Boli's locations within a specified region. • Ensure corporate procedures are communicated and followed along with brand unity. • Maintain relationships with key vendors and suppliers to ensure timely delivery of food and supplies. • In partnership with vendors and cross-functional stakeholders, lead market research projects to develop a deep understanding of global… Show more • Work with franchisees and marketing to improve local sales. • Oversee the day-to-day operations of multiple Pizza Boli's locations within a specified region. • Ensure corporate procedures are communicated and followed along with brand unity. • Maintain relationships with key vendors and suppliers to ensure timely delivery of food and supplies. • In partnership with vendors and cross-functional stakeholders, lead market research projects to develop a deep understanding of global market trends, clinical practices, customer needs, regulations, policy, and competitors. • Ensure compliance with all company policies and procedures and local and state regulations. • Conduct regular site visits to ensure each location meets company food quality, customer service, cleanliness, and operational efficiency standards. • Provide training and support to store managers and other staff members to improve performance and productivity. • Recruit, hire, and train new employees to ensure each location is fully staffed and can provide excellent customer service. Show less



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Technology Consultant

  • Jan 2018 - Feb 2020

  • Delivered outstanding customer service • Proactively maintained desktops, maintenance, and backups for all clients. • Offered customers continuous access to exclusive promotions and deals. • Conducted inventory checks, including counting and recording merchandise. • Inspected traded-in devices for damages and arranged for their return, if necessary. • Optimized the experience for both the customer and Verizon by maximizing account benefits.



Taj Kabob

• Business Owner

  • Dec 2015 - Aug 2017

  Randallstown, Maryland • Managed accounts and led and guided teams during busy catering events. • Maintained and nurtured business-to-business relationships to gain loyalty, referrals, and repeat business. • Achieved business objectives by penetrating new accounts with product, solution, and service offerings. • Actively updated account plans based on changing markets, customer conditions, and competitive activity. • Ensured everything was on or before time to ensure the maximum quality of… Show more • Managed accounts and led and guided teams during busy catering events. • Maintained and nurtured business-to-business relationships to gain loyalty, referrals, and repeat business. • Achieved business objectives by penetrating new accounts with product, solution, and service offerings. • Actively updated account plans based on changing markets, customer conditions, and competitive activity. • Ensured everything was on or before time to ensure the maximum quality of service. • Provided exceptional customer service and gave suggestions depending on the event and budget. Show less



Knights Inn

• United States
• Hospitality
• 1 - 100 Employee

• Hospitality Associate

  • Jan 2015 - Dec 2015

  Windsor Mill, Maryland • Greeted clients with courtesy and announced their arrival to the necessary departments. • Assisted guests with check-in and check-out procedures. • Answered phone calls and responded to guest inquiries. • Provided information about hotel amenities and local attractions. • Dispatched appropriate staff members as needed. • Awarded certificate for consistency and employee of the month.