Electrical Component Data Librarian

• Mar 2020 - Present

Electrical Component Data Librarian

• Apr 2013 - Mar 2020

•Responsible for creating and maintaining component parts libraries for electrical parts used in product development •Read and interpret technical specification data from suppliers and enter required data attributes into the database•Actively engage in ongoing communication with component engineers, divisional design engineers, and other corporate functions involved in the procurement of parts and materials to ensure data accuracy of the part information•Ensure the consistency of data across part families, including following naming conventions and other standards, allow design engineers to find existing parts in the database easily. •Capability to identify components on schematics (familiarity with ECAD terminology).

Tech Support Associate Sr / Team Lead

• Feb 2006 - Mar 2013

•Review PWB support data for accuracy and completeness. Requires a thorough knowledge of the requirements as well how individual suppliers report information•Daily communication with suppliers that failed to meet specifications or deliver the necessary documents/supporting hardware•Prepare presentations and participated in conference calls with suppliers about specific problems. Purpose was to ensure resolution and prevent re-occurrence of issue•Host supplier representatives (President level to technician) and explain the details of the inspection process•Manage flow of work to PWB inspection team. Significant improvement in work flow with established output targets for inspectors•Track work and project requirements in coordination with Incoming to ensure timely release of material to stock•Resolved customer issues by clarifying the concerns; determining the cause; selecting and explaining the best solution; and following up to ensure resolution

Promotional Products Account Mgr.

• Sep 2003 - Feb 2006

• Promotional Products buyer (ASI\PPAI) • Responsible for establishing and maintaining profitable relationships with customers • Serve as interface between suppliers and end customer requiring promotional products • Answer customer calls or email correspondence regarding new or existing promotional products orders • Determine customer requirements and expectations and recommend specific products and solutions; research products by vendor capabilities and calculate estimates to provide competitive pricing • Communicate to clients the characteristics for all products and embellishments • Develop clear and effective written proposals for current and prospective customers • Guide client relationships through all stages of project scope, development, execution, and maintenance • Responsible for shipping and receiving physical products produced by CTL Marketing. • General administrative duties, such as filing, faxing, copying, mailing and phone.