Head, Technology Services

• Jan 2021 - Present

IT Delivery Manager

• Oct 2020 - Dec 2020

• Manage and grow IT Delivery Team• Oversee organisation-wide project deliverables, timelines, and schedules.• Drive project implementations end-to-end for clients.• Estimating, negotiating and agreeing budgets and timelines with clients and managers.• Pre-sales support

Product Manager

• Jul 2019 - Oct 2020

• Lead the strategy, planning, delivery and in-life optimization of products.• Drive action throughout the organisation to get products to market.• Translate business objectives into high-level business requirements & detailed functional requirement.• Develop mock-ups, sales decks, product licensing documents and proposals.• Define Product Roadmaps and communicate it across departments.• Oversee product deliverables, timelines, and schedules.• Sprint planning and backlog grooming.• Perform acceptance testing for product sprints.• Conduct market, competitor and user researches.• Estimating, negotiating and agreeing budgets and timelines with clients and managers.• Work closely with the management, operations, engineer and business development team to identify key product pain points, requirements and ensuring the best solutions considering all technical and usability trade-offs. Show less

Business Analyst

• Jun 2018 - Jun 2019

• Lead/facilitate collection, analysis and documenting business requirements with users/clients.• Delivering and implementing system solutions to businesses.• Lead the planning of product release plans and set expectations for delivery of new functionalities.• Plan and prioritize product feature backlog and development for the product• Manage clients expectations on project delivery date and manage changes in requirements.• Coordinate and troubleshoot software development work with programmers to deliver in a timely manner.• Create test plans and manage testing resources for QA phase of software development.• Prepare and execute UAT activities. Show less

Production Lead

• Mar 2014 - May 2018

• Manage production pipeline for projects. • Coordinated deliverables across local and overseas teams of about 40 people, consisting of game designers, artists, programmers and QA.• Oversee both technical and creative team in game production.• Create user flow diagrams, UI wireframes and mockups for games and websites.• Work with game design team to develop game design documents and communicate with game development team to ensure delivery that best reflects the game design. Show less

Junior 3D Artist & Animator

• Dec 2012 - Feb 2014

• 3D Modelling and Rigging for the characters of ChemCaper: Petticles in Peril.

Designer

• Aug 2012 - Nov 2012

• Design and develop web pages, Facebook apps, and email newsletters for clients such as Unilever, Heineken, and Standard Chartered Bank.

Intern

• May 2012 - Jul 2012

• Design and develop web pages, Facebook apps, and email newsletters for clients such as Unilever, Heineken, and Standard Chartered Bank.

Part Time Data Entry Clerk

• 2008 - 2010