Chloe Baker

Assistant Front Desk Manager at Rosen Shingle Creek
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Contact Information
Location
Orlando, Florida, United States, US

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5.0

/5.0
/ Based on 2 ratings
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Ivy Cox

Chloe is highly skilled in time management, communication, and customer service. She is very personable and professional and always exceeds expectations. She finishes work on the appropriate deadlines and is a very reliable team member.

Juan Pedro Lopez Montiel

Chloe is a skilled communicator and is capable of handling group responsibilities and scheduling tasks. Additionally, she consistently finds new and effective ways to solve problems and effectively find ways to overcome obstacles. Overall, she maintains a professional attitude and gets along well in a team.

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Credentials

  • Personal Effectiveness Tips
    LinkedIn
    Oct, 2022
    - Sep, 2024

Experience

    • United States
    • Hospitality
    • 200 - 300 Employee
    • Assistant Front Desk Manager
      • Mar 2022 - Present

      • Began as a Front Desk Agent in early March, and assisted with high volume check in dates, guest management and communication. • After 90 days, was promoted to the VIP concierge lounge and attended to many important guests within the lounge, served food and beverage, as well as completed daily paperwork essential for the other departments about incoming VIP guests. • After 90 days of the lounge, was then promoted to Assistant Front Desk Manager where I manage, assist, and work alongside other agents to ensure that our guests are satisfied and answer any questions they might have. This includes daily paperwork that is vital for many departments including information about reservations, wholesalers, and VIPs for the resort Show less

    • United States
    • Hospitality
    • 500 - 600 Employee
    • Server
      • Nov 2020 - Oct 2021

      • Worked about 40 hours a week as a dedicated server to high volume shifts. • Strove to make guests smile and have a great time while ensuring that their food and experience as whole was above their expectations. • Often ran morning lunch shift on my own, attending to over 100 people, while continuing with tasks that come with the job including food running, bussing tables, restocking, and minor food plating. • Worked about 40 hours a week as a dedicated server to high volume shifts. • Strove to make guests smile and have a great time while ensuring that their food and experience as whole was above their expectations. • Often ran morning lunch shift on my own, attending to over 100 people, while continuing with tasks that come with the job including food running, bussing tables, restocking, and minor food plating.

Education

  • University of Central Florida
    Bachelor of Science in Business Administration, Management
    2019 - 2023
  • University of Central Florida
    2019 - 2023

Community

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