Internal Sales

• Sep 2018 - Present

Professional Singer

• Sep 2017 - Aug 2018

Business Development Manager

• Apr 2016 - Aug 2017

Our Mission “To work towards becoming an exceptional College and an inspirational place to learn and work. It is a College that is welcoming and genuinely enthusiastic about embracing change that ensures success for our customers.” Our values are: •Inclusivity •Inspiration •Passion •Performance •Professionalism •Respect Northumberland College is the largest provider of education and training in Northumberland and has been providing training to people and businesses throughout Northumberland and the North East for over 50 years. The College offers further education to 16-18 year olds and adults, higher education, apprenticeships and training for employers. We have eight centres throughout Northumberland from Berwick in the North to Hexham in West. The main campus in Ashington offers the largest range of our courses and our stunning rural campus Kirkley Hall near Ponteland is home to our land based and animal based courses as well as outdoor education and renewable energies. We offer a wide range of Apprenticeships and Advanced Apprenticeships to anyone over the age of 16. Delivery is flexible depending on the your chosen vocational area and will include attending College and being assessed in the work place. Show less

360 Sales Consultant + Business Development

• Jan 2014 - Feb 2016

•Business sales development and recruitment within mainly industrial sectors across the north-east •Consulting, including business plan & sales strategy development. •Account managing •Dealing with the whole recruitment process from inception to completion. •Generating clients and candidates whilst building networks in a specific sector through sales call and face to face. •This model of recruiting creates experienced industry consultants experts in their sector as they are close to the market on a daily basis. •Taking full responsibility of relationships with the client and the candidate managing expectations as well as handling all administration throughout the recruitment process that will include the organisation of interviews, drawing up job descriptions and job advertisements, salary negotiation and reference checking. •Researching the market for candidates and clients that operate in similar sectors building up a credible network meeting with these people on a regular basis ensuring that relationships are forged through a variety of mean including Data Base searches, online searches, journal and publication research and attending meetings and conferences. •Maintaining strong working relationships with clients and offering a second to none professional service 24/7. Show less

Employment Advisor

• Jun 2014 - Jan 2015

• Manage a caseload of customers and to provide them with advice and guidance with regards to finding suitable sustainable employment lasting a minimum of 13 or 26 weeks. • Meet job and placement targets as set by Ingeus. • To motivate job seekers and learners, to ensure attendance of the programme and to ensure that job seekers are equipped with the necessary skills and knowledge to move into sustainable employment. •Conducting face to face, telephone, letters or emails or work targeted interviews with customers once they are referred to the centre •To provide a one to one induction including initial assessment and action plan agreement with customers to plan the customers journey and steps to work policies and procedures, completing paperwork to contractual and quality requirements. •Achieve individual daily, weekly and monthly targets as set by the department manager. •Organise training activity for job seekers as required to meet the needs of the individual in their search for sustainable employment. Show less

Client Services Manager

• Jun 2012 - Oct 2013

• Leading, supporting and developing a team of onsite staff to achieve premium levels of service delivery. • Exceeding key performance indicators as defined in the client contract agreement relating to fulfillment, absence, performance management, and on site presence. • Establishing and developing relationships with clients known to key stakeholders (both internal and external) recognised as a leader and problem solver. • Communicating key information and feedback efficiently and promptly to my team, up line and client management. • Liaising with branch teams to devise, implement, and drive recruitment strategy in order to meet and exceed fulfillment and quality expectations. • Interviewing, inducting and recruiting candidates for key accounts as well as preparing for and attending service review meetings. • Achieving and exceeding monthly and annual key performance indicators/targets within the business. Show less

Store/Warehouse Superviser

• Oct 2011 - Jun 2012

Cash handling, card payments Multi-drop driving Invoices Inventory checking Picking orders Customer service Route planning Cash handling, card payments Multi-drop driving Invoices Inventory checking Picking orders Customer service Route planning