Experience

Exodus Adventure Travels Ltd

• United Kingdom
• Travel Arrangements
• 100 - 200 Employee

• Senior Product & Commercial Manager

  • Dec 2017 - Present

  Taking responsibility for the commercial performance of the Exodus portfolio of trips in Western Europe, across the activity programs including Trekking, Cycling and Cultural tours. I produce and manage this collection as well as a team of relevant product managers to hit company growth targets, ensuring efficient use of resources, strong contracting and capacity management, and excellent operational delivery. I also manage the worldwide Walking and Trekking program for Exodus ensuring an exciting and suitable product range is always in place. Show less

• Senior Product Manager - Walking & Trekking Programme Manager

  • 2011 - Present

  • Management of Exodus’ flagship “Walking and Trekking” programme.• Production of annual 150-page brochure from initial design to client delivery, working closely with internal and external teams to ensure content and pricing are delivered to strict deadlines. • Continuous monitoring of programme performance to identify market trends and areas for development.• Regional management of the French and Swiss Alps product, with an emphasis on driving growth, determining product direction and ensuring product range keeps pace with customer demand. • Line management of three members of staff, providing regular mentoring, training and performance reviews. • Direct management of a range of group adventure holidays to France, Switzerland and Italy with specific responsibility for contracting, capacity management, operational quality and marketing materials. • Delivering regional and programme specific training to Exodus sales, operations and marketing teams.• Representing Exodus at consumer travel shows and trade shows.• Regular overseas travel for supplier meetings, product development and to monitor operational quality. Show less

• Product Manager

  • 2007 - 2011

  • Designing new trips throughout Europe• Contracting with Suppliers• Brochure design and production• Capacity management• Management of over forty trips running throughout the year



Ski Club of Great Britain®

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Sales Executive

  • 2005 - 2007

  • Planning, contracting and sales of exclusive holidays for Club members (throughout Europe and North America) • Working with a demanding client base and offering the highest level of customer service • Effective decision making and initiative • Working to fixed deadlines and operating with an intensive workload • Planning, contracting and sales of exclusive holidays for Club members (throughout Europe and North America) • Working with a demanding client base and offering the highest level of customer service • Effective decision making and initiative • Working to fixed deadlines and operating with an intensive workload