Experience

Clear

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Digital Marketing Executive

  • Mar 2023 - Present



Jellywall

• United Kingdom
• IT Services and IT Consulting

• Marketing Executive

  • Apr 2020 - Mar 2023

  • Head of email and SMS marketing strategy and execution, generating 30% of yearly revenue from email alone and achieving ‘Excellent’ benchmark scores for emails sent with Klaviyo.• Implemented omni-channel marketing strategies to increase customer retention.• Produced and published blogs for Jellywall and clients ensuring that all written work was clearand concise as well as adapting the brand voice depending on which client I was writing for.• Analysed data and reported on key digital metrics monthly.• Created high-quality content including copywriting for websites, social media and email marketingacross various industries (Fashion, Footwear, Jewellery, Food and Technology).• Worked with the wider marketing team to develop influencer marketing strategies on a gifingbasis. Show less

• Marketing Assistant

  • Oct 2019 - Apr 2020

  • Actively sourced relevant influencers to collaborate with to help promote brands across multiple social channels, contacting key influencers and building relationships between brands and their representatives.• Worked alongside the marketing team to conceive and develop efficient and intuitive marketing strategies.• Created engaging and integrated content for marketing campaigns across multiple channels including social media, email and website.• Monitored the progress of marketing campaigns using various metrics and submitted monthly performance reports to each client. Show less



Costa Coffee

• United Kingdom
• Retail
• 700 & Above Employee

• Barista

  • Nov 2018 - Oct 2019

  • Interacted with a variety of customers confidently during each shift, gaining a personal and friendly relationship with the store’s regular customers. • Consistently provided excellent customer service even in stressful environments and during busy periods e.g. weekends and Christmas period. • Effectively represented the Costa brand by providing quick but accurate service, always with a smile. • Created all drinks and food to brand standard. • Interacted with a variety of customers confidently during each shift, gaining a personal and friendly relationship with the store’s regular customers. • Consistently provided excellent customer service even in stressful environments and during busy periods e.g. weekends and Christmas period. • Effectively represented the Costa brand by providing quick but accurate service, always with a smile. • Created all drinks and food to brand standard.



University of Birmingham

• United Kingdom
• Higher Education
• 700 & Above Employee

• Global Ambassador

  • Sep 2017 - Sep 2017

  • Represented the University of Birmingham at open days by promoting the Study Abroad exchange programme to prospective students. • Represented the University of Birmingham at open days by promoting the Study Abroad exchange programme to prospective students.



Golin

• United States
• Public Relations and Communications Services
• 700 & Above Employee

• PR Work Experience

  • Jun 2017 - Jun 2017

  • Interacted with clients on a personal level - representing high profile brands such as Cadbury, Essie and Dove, I had to maintain professionalism to sustain Golin's reputation. • Organised and sent out various samples of new products to journalists, bloggers and media personnel on time. • Helped organise an event for Maynards Bassetts - encouraged various journalists, bloggers, and members of the public to attend the UK's first ever sweet art gallery, showed the visitors around the gallery whilst promoting Maynards Bassetts bestselling sweets. • Completed various admin duties - emailing and phoning clients regarding new product releases, creating spreadsheets documenting coverage on new products, and writing informative yet engaging press releases. Show less



Amadeus Food

• 1 - 100 Employee

• Barista and Food Service Assistant

  • Jan 2015 - Jul 2016

  • Interacted with a wide range of customers during each shift – as the library is a huge tourist attraction, the cafe would attract customers from all over the world. • Gained the ability to remain focused in stressful and busy environments. • Designed the display boards for the cafe attracting customers with creative slogans. • Promoted daily offers to meet and increase sales targets. • Helped organise the opening of the afternoon tea room on the third floor of the cafe – promoted the opening on social media platforms. Show less



Ambient Staffing

• United Kingdom
• Public Relations and Communications Services

• Brand Ambassador

  • Oct 2013 - Oct 2013

  • Promoted products for a number of high profile perfume brands, understanding the brands' needs and their key ‘sell’ messages, recognising the importance of my role and being responsible for the brands' reputation. • Effectively completed in-store demonstrations and product sampling in House of Fraser department store, as well as outside leaflet distribution. • Confidently interacted with a variety of people and increased consumer awareness of products. • Demonstrated energy and passion for the products, which resulted in exceeding my sales targets. Show less