Recruitmemt Resource Officer

• Jun 2022 - Present

Youth Employment Specialist - Transition to Work Program (TtW)

• Dec 2020 - May 2022

o Provide group or individual sessions to TtW participants on job search skills and job matching, engage with employers directly via telephone or in person to advocate work experience or vacancies for participants, sell wage subsidies, relocation assistance and other Government programs as requiredo Engage with secondary and tertiary education organisations to facilitate referrals to accredited education for TtW participantso Meet all performance and compliance requirements of the TtW program, provide reports and other information to management as required, o Work with other services within Workskil Australia to maximise placements and outcomes, participate in a team environment including activities or projects, sharing skills and knowledge and learning from others & adhere to the Quality and Safety Management System o Engage with other organisations and key stakeholders to stimulate eligible referrals to TtWo Develop trusted and positive working relationships with young people to attract and promote retention in the TtW serviceo Undertake detailed assessments of TtW participants and document appropriately goals and progress consistent with TtW guidelineso Provide intensive mentoring and case management to TtW customers to achieve goals, deliver services in both office and community settings, o refer to services and purchase goods and services for TtW participants to assist in goal achievement, provide accurate information on career guidance, job search and services, as well as provide constructive and honest feedback when required to participants.

Reconciliation Action Plan Working Group Member - Innovate: Implementing reconciliation initiatives

• Dec 2020 - May 2022

o Building relationships, and attain respect and trust between Aboriginal and Torres Strait Islander peoples, staff, and stakeholders within Workskil Australiao Attending regular meetings to review business RAP initiatives, objectives, and deliverables, advise our business and workforce on the appropriate strategies and approaches, in aim to increase the participation of Aboriginal and Torres Strait Islander practices within the workplace and educateo Improve the cultural competence of staff, the employers Workskil Australia recruit for and the community members Workskil Australia engages with

Employment Consultant

• Jan 2020 - Dec 2020

o Support a caseload of Stream A job seekers by routine contact, thorough assessment, developing and updating a suitable Job Plan and move them to employmento Refer to job seekers to external and internal services to improve vocational capacity and reduce non-vocational issues, provide a professional matching service to job seekers, including dealing with enquiries in an efficient and timely manner.o Referral to suitable vacancies and providing accurate and constructive feedback to job seekers, prepare job seekers referred to vacancies and educate them on employer expectations, which may include utilising internal and external complementary services to advance job readiness.

Employment Services Administrator

• Oct 2017 - Jan 2020

o Coordination of learning & development for new staffo Provide a professional and friendly customer service to job seekers, including dealing with enquiries in an efficient and timely manner following required procedures, scheduling of initial diary appointments and making reminder phone callso Undertaking monthly contacts to all Stream job seekers and monitor the recording of mandatory job search efforts, o Liaise positively and constructively with Centrelink and Site staff with regard to job seeker matters including non-complianceo Take timely action under the compliance framework, including participation reporting and non-attendance reporting, o Undertake quality case noting for all job seeker contacts and undertake all administrative requirements within desired timeframes, o Escalate all complaints appropriately to senior staff, organise interpreter phone services when required for selected job seekers, o Adhere to applicable Workskil policy and Department contractual guidelines, provide reports and other information to management as required.

Project Assistant

• Jan 2017 - Oct 2017

Coordinated the South Australian project work for Dr Gilbey including, development of databases, organizing interviews with Indigenous women, typing up interviews, developing itinerates and timetable of interviews for Dr Gilbey. Coordinated the South Australian project work for Dr Gilbey including, development of databases, organizing interviews with Indigenous women, typing up interviews, developing itinerates and timetable of interviews for Dr Gilbey.

Receptionist

• Apr 2016 - Nov 2016

Meet and greet clients at reception desk, telephone enquiries, filing, photocopying, and typing up agendas and minutes for Link-Up board meetings, maintaining client’s confidentiality, strict deadlines and competing priorities in a high stress environment. Meet and greet clients at reception desk, telephone enquiries, filing, photocopying, and typing up agendas and minutes for Link-Up board meetings, maintaining client’s confidentiality, strict deadlines and competing priorities in a high stress environment.